Welcome independent Living Ltd
- Home care
- Dementia care
- Registered since 2021
- Calderdale, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in November 2022.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
31 of 36
rated home care services in Calderdale are rated Good, like this one.
Welcome independent Living Ltd: inspection record
Rated Good in November 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Calderdale Good, 1.4 miles away
- G Support & Independence Team - Central & Upper Valley 2 Good, 1.6 miles away
- – White Windows No overall rating, 3 miles away
- – Care Cabin Health Limited Not yet rated, 4 miles away
- G Choices Homecare (Calderdale) Good, 4.1 miles away
About the service
From the Care Quality Commission's inspection report published 16 November 2022. Quoted under the Open Government Licence.
Welcome Independent Living Ltd is a domiciliary care service providing personal care to people in their own houses and flats in the community. At the time of inspection, the service was providing personal care to 105 people. Not everyone who used the service received personal care. Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
We have made a recommendation about the safe management and recording of some medicines. Staff were trained to recognise potential risks and signs of abuse. Risks to people's safety and wellbeing were assessed and reviewed by managers. Staffing levels were safe and reviewed regularly by managers. Staff used personal protective equipment (PPE) appropriately when supporting people.
Read the rest of CQC's summary
People's needs were assessed and reviewed regularly, and staff were trained to provide support whilst promoting independence. People told us staff were polite and always asked before providing support. People were involved in decisions about their support needs.
People had access to healthcare professionals. People and their relatives told us they were involved in the support planning process to ensure it met their needs.
The registered manager ensured systems were in place to monitor the running of the service. The provider had procedures in place to receive feedback on how to improve support. Lessons were learned when concerns were raised, and these were communicated to staff. Staff worked well in partnership with other agencies to deliver effective support.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Stephanie Charlesworth
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 16 November 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Welcome Independent Living Ltd
- Ownership type
- Organisation
- Companies House number
- 08404967 (opens Companies House)
Getting help from Calderdale Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Calderdale Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 01422 393000, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Calderdale Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Welcome independent Living Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Welcome independent Living Ltd.
- When was Welcome independent Living Ltd last inspected?
- The Care Quality Commission's latest rating for Welcome independent Living Ltd was published on 16 November 2022.
- Who runs Welcome independent Living Ltd?
- Welcome independent Living Ltd is run by Welcome Independent Living Ltd.
- What is Welcome independent Living Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 November 2022.
Contact
- Phone
- 01422 843999
- Address
- Elphin House, 1 New Road, Mytholmroyd, Hebden Bridge, HX7 5DZ Map (opens Google Maps)
Compare nearby
- G Calderdale Good, 1.4 miles away
- G Support & Independence Team - Central & Upper Valley 2 Good, 1.6 miles away
- – White Windows No overall rating, 3 miles away
- – Care Cabin Health Limited Not yet rated, 4 miles away
- G Choices Homecare (Calderdale) Good, 4.1 miles away