Calderdale
- Home care
- Dementia care
- Registered since 2020
- Calderdale, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
31 of 36
rated home care services in Calderdale are rated Good, like this one.
Calderdale: inspection record
Rated Good in June 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Support & Independence Team - Central & Upper Valley 2 Good, 0.2 miles away
- G Welcome independent Living Ltd Good, 1.4 miles away
- G Libra Support Services Good, 4.1 miles away
- – White Windows No overall rating, 4.5 miles away
- – Care Cabin Health Limited Not yet rated, 4.6 miles away
About the service
From the Care Quality Commission's inspection report published 1 June 2022. Quoted under the Open Government Licence.
Equal Care Co-op is a domiciliary care service providing personal care to people in their own houses and flats in the community. At the time of inspection, the service was providing personal care to 15 people. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People felt safe and staff knew what to do if they thought people were at risk. Staff managed people's medication safely. Staff recruitment processes were robust and staffing levels ensured peoples' needs were met. The provider followed current infection prevention and control guidance.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People's needs were assessed holistically, and staff were trained to provide support whilst promoting independence. Staff made appropriate referrals to external healthcare services and the provider worked with other agencies to provide bespoke packages of care.
Feedback we received from people who used the service and their relatives was complimentary about staff. People were involved in decisions about their support and the provider had innovative ways of engaging with people whilst maintaining dignity and respect.
The provider promoted relationship centred approaches in contrast to person centred approaches and was responsive to changing need. People were happy with their support and felt they could talk to staff if they had concerns. The provider had systems in place to learn from issues as they arose.
The provider was open and honest in its approach to supporting people. The registered manager led by example and was in regular contact with people receiving support to ensure they received regular feedback on the quality of care provided.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Marielle Snikkers
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 1 June 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Equal Care Co-op
- Ownership type
- Organisation
- Companies House number
- RS004453 (opens Companies House)
Getting help from Calderdale Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Calderdale Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 01422 393000, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Calderdale Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Calderdale provide nursing care?
- The Care Quality Commission's register does not list nursing care for Calderdale.
- When was Calderdale last inspected?
- The Care Quality Commission's latest rating for Calderdale was published on 1 June 2022.
- Who runs Calderdale?
- Calderdale is run by Equal Care Co-op.
- What is Calderdale's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 June 2022.
Contact
- Phone
- 01422 754321
- Address
- The Birchcliffe Centre, Birchcliffe Road, Hebden Bridge, HX7 8DG Map (opens Google Maps)
Compare nearby
- G Support & Independence Team - Central & Upper Valley 2 Good, 0.2 miles away
- G Welcome independent Living Ltd Good, 1.4 miles away
- G Libra Support Services Good, 4.1 miles away
- – White Windows No overall rating, 4.5 miles away
- – Care Cabin Health Limited Not yet rated, 4.6 miles away