Support & Independence Team - Central & Upper Valley 2
- Home care
- Registered since 2013
- Calderdale, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2016, most recently Good in March 2020.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
31 of 36
rated home care services in Calderdale are rated Good, like this one.
Support & Independence Team - Central & Upper Valley 2: inspection record
Rated Good in March 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Calderdale Good, 0.2 miles away
- G Welcome independent Living Ltd Good, 1.6 miles away
- G Libra Support Services Good, 4 miles away
- – White Windows No overall rating, 4.6 miles away
- – Care Cabin Health Limited Not yet rated, 4.8 miles away
About the service
From the Care Quality Commission's inspection report published 31 March 2020. Quoted under the Open Government Licence.
Support and Independence Team – Central and Upper Valley 2 is a domiciliary care service. It provides personal care to people living in their own houses and flats. However the service differs from other domiciliary care services as it is a short term reablement service which helps people regain their independence following periods of illness or time in hospital. People who use this service are not given specific visit times and the length of stay is dependent on the support they require at each visit. The service, provided by Calderdale Metropolitan Borough Council, works in partnership with the local NHS foundation trust with the office based in Hebden Bridge Health Centre. Referrals to the service are usually from the community, Gateway to Care or following hospital discharge. At the time of our inspection 18 people were using the service.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Tracey Proctor
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 31 March 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
Calderdale Metropolitan Borough Council runs 5 services, all in Yorkshire and the Humber. 5 are rated Good or Outstanding.
Other services run by Calderdale Metropolitan Borough Council
- O Heatherstones Court Outstanding. Care home, Calderdale
- G Extra Care Team 1 Good. Home care, Calderdale
- G Princess Buildings Good. Home care, Calderdale
- G Support & Independence Team - Lower Valley Good. Home care, Calderdale
Getting help from Calderdale Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Calderdale Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 01422 393000, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Calderdale Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Support & Independence Team - Central & Upper Valley 2 provide nursing care?
- The Care Quality Commission's register does not list nursing care for Support & Independence Team - Central & Upper Valley 2.
- When was Support & Independence Team - Central & Upper Valley 2 last inspected?
- The Care Quality Commission's latest rating for Support & Independence Team - Central & Upper Valley 2 was published on 31 March 2020.
- Who runs Support & Independence Team - Central & Upper Valley 2?
- Support & Independence Team - Central & Upper Valley 2 is run by Calderdale Metropolitan Borough Council. It runs 5 services, all in Yorkshire and the Humber.
- What is Support & Independence Team - Central & Upper Valley 2's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 31 March 2020.
Contact
- Phone
- 01422 264640
- Address
- Hebden Bridge Health Centre, Hangingroyd Lane, Hebden Bridge, HX7 7DD Map (opens Google Maps)
Compare nearby
- G Calderdale Good, 0.2 miles away
- G Welcome independent Living Ltd Good, 1.6 miles away
- G Libra Support Services Good, 4 miles away
- – White Windows No overall rating, 4.6 miles away
- – Care Cabin Health Limited Not yet rated, 4.8 miles away