C4 Care Limited
- Home care
- Dementia care
- Registered since 2021
- Chester, Cheshire West and Chester, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
46 of 54
rated home care services in Cheshire West and Chester are rated Good, like this one.
C4 Care Limited: inspection record
Rated Good in September 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Belong at Home Chester Not yet rated, 0.1 miles away
- G Helping Hands Chester Good, 0.2 miles away
- G Bowling Green Court (Chester) Limited Good, 0.3 miles away
- G Belgrave Care Good, 0.3 miles away
- G The Chester Link Good, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 21 September 2022. Quoted under the Open Government Licence.
This service is a domiciliary care agency. It provides personal care to people living in their own houses and flats. At the time of the inspection the agency supported seven people.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People we spoke with were positive about the agency and the support provided. One person said, "Fantastic they are outstanding." Staff were recruited safely and deployed to meet specific needs of people. Staff understood the fundamentals of safeguarding people from the risk of abuse. Training was provided and updated regularly. Staff managed medicines in line with national guidelines in people's own homes. Support for people was planned to ensure the persons needs and wishes were considered. Risks were assessed both for the environment and when out in the local community. Staff were provided with personal protective equipment to protect people and themselves from the spread of infection.
Read the rest of CQC's summary
People received support with their healthcare and nutritional needs. they were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff training was ongoing and comments from staff were positive about access and training courses on offer. Staff we spoke with confirmed this.
People supported by the agency told us staff who visited them were polite, reliable and professional in their approach to their work. Staff supported people to attend healthcare appointments if that was required.
The service had a complaints procedure which was made available to people they supported. People we spoke with told us they knew how to make a complaint if they had any concerns. No complaints had been received by the agency.
The registered manager had auditing systems to maintain ongoing oversight and development of the service. Quality assurance processes ensured people were able to give their views of the service. In addition, 'spot checks' were completed by senior staff to ensure the agency maintained a good service and any issues could be addressed.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Elizabeth Greenfield
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 21 September 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- C4 Care Ltd
- Ownership type
- Organisation
- Companies House number
- 11246961 (opens Companies House)
C4 Care Ltd runs 4 services, all in the North West. 4 are rated Good or Outstanding.
Other services run by C4 Care Ltd
- G Anderton Place Good. Home care, Cheshire West and Chester
- G C4 Care Ltd Good. Home care, Stockport
- G Harmony Homecare Good. Home care, Wigan
Getting help from Cheshire West and Chester Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cheshire West and Chester Council
- Ask for a care needs assessment
- Phone: 0300 123 7034
- Support for carers
- Paying for care: Cheshire West and Chester Council
Checked on the council's website, November 2026.
Common questions
- Does C4 Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for C4 Care Limited.
- When was C4 Care Limited last inspected?
- The Care Quality Commission's latest rating for C4 Care Limited was published on 21 September 2022.
- Who runs C4 Care Limited?
- C4 Care Limited is run by C4 Care Ltd. It runs 4 services, all in the North West.
- What is C4 Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 September 2022.
Contact
- Address
- 10/11 First Floor. Queens House, Queens Road, Chester, CH1 3BQ Map (opens Google Maps)
Compare nearby
- – Belong at Home Chester Not yet rated, 0.1 miles away
- G Helping Hands Chester Good, 0.2 miles away
- G Bowling Green Court (Chester) Limited Good, 0.3 miles away
- G Belgrave Care Good, 0.3 miles away
- G The Chester Link Good, 0.5 miles away