Rated Care Homes

Special Needs Care Limited

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Rated Good at every inspection since 2016.

  • 8 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 46 of 54

    rated home care services in Cheshire West and Chester are rated Good, like this one.

Special Needs Care Limited: inspection record

Home care, Cheshire West and Chester

Rated Good in April 2019.

Special Needs Care Limited: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

What inspectors found

From the Care Quality Commission's inspection report published 10 April 2019. Quoted under the Open Government Licence.

About the service: Special Needs Care Limited is a supported living service which is registered to provide personal care for people with learning disabilities who live in their own homes within the local community. Support in everyday activities can be provided, which helps people to live as independently as possible. The service was providing personal care to approximately 80 people at the time of the inspection.

Read the rest of CQC's summary

People's experience of using this service: People received safe and effective care from staff that were caring and focussed on upholding the rights of the people they supported. Care plans were person centred and covered all aspects of people's lives, needs, preferences and daily routines. People's needs had been fully assessed prior to the service providing support. Staff had a detailed knowledge of the people they supported and had developed positive relationships with them.

Safe recruitment practices were in place ensuring that vulnerable people were supported by suitable staff. Staff received training relevant to the needs of the people supported ensuring that support was effective. Sufficient staff were employed to meet the needs of the people supported and these were regularly reviewed. Staff were supported through regular supervision and team meetings.

Risks that people faced in the support they received and from their wider living environment were recognised and mitigated. People were protected from abuse through staff training and robust policies and procedures.

Medicines were safely managed. Where any errors had been identified, swift action was taken to ensure that people's health was not harmed and staff competency was in place. The registered provider had systems in place to enable people being supported were not at risk of infection.

People were supported by staff who were very familiar with their needs. People were encouraged to use appropriate methods of communication so that they could make their needs known. People spoke positively about the staff and others who had limited communication responded to staff and appeared comfortable with them. Care plans sought to maximise people's independence in their lives.

People were supported to pursue their chosen activities both within their homes and in the wider community. Appropriate support was provided for this.

People who used the service received support that was well organised and subject to checks to ensure that the quality of support met people's needs.

The service met characteristics of Good in all areas, more information is in the full report.

Questions to ask the service

  1. The last rating is 8 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered with the CQC since
What it provides
Domiciliary care service, Supported living service
Who it supports
Learning disabilities or autistic spectrum disorder, Mental Health, Physical Disability

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

6 inspection reports, latest 10 April 2019. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
06039940 (opens Companies House)

Getting help from Cheshire West and Chester Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Special Needs Care Limited provide nursing care?
The Care Quality Commission's register does not list nursing care for Special Needs Care Limited.
When was Special Needs Care Limited last inspected?
The Care Quality Commission's latest rating for Special Needs Care Limited was published on 10 April 2019.
Who runs Special Needs Care Limited?
Special Needs Care Limited is run by Special Needs Care Limited.
What is Special Needs Care Limited's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 10 April 2019.