Gem Corporations Limited
Home care, Barnet
Good
Rated on
Rating from the Care Quality Commission.
Gem Corporations Limited: inspection record
Rated Good in August 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in August 2023.
The latest rating was published about 3 years ago.
How it compares locally
- One of 54 Good home care services in Barnet, out of 58 with a rating.
About the service
From the Care Quality Commission's inspection report published 31 August 2023. Quoted under the Open Government Licence.
Hallmark Healthcare Services Ltd is a domiciliary care service providing personal care in people's own homes. At the time of our inspection there were 4 people using the service. The service was supporting older people. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
At the time of the inspection, the location did not care or support for anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.
What inspectors found
We found some shortfalls with how the registered managers and provider assessed some aspects of the quality of the service provided. For example, in risk assessments, medicine prompting, care planning to assist people with their interests and social life, and care visit monitoring. But these issues did not have a negative impact on people, it had the potential to, so the registered managers will need to make improvements in these areas moving forward.
We made a recommendation to improve the management of medicines when staff were being asked to remind people to take their medicines.
Read the full summary
People told us they felt safe and were happy with the care staff and the registered managers who supported them. One person told us, "I don't know what we would do without [name of member of staff] it works so well." Another person said, "They [staff] are so polite." A person's relative told us, "[Name of relative] is happy so I'm happy."
People received regular care visits at times they had chosen. They saw regular staff who they were introduced to by another member of staff before they started visiting them.
There was enough staff to support people. Staff said they felt supported and listened to. The registered managers monitored staff practice to check people were being supported safely and were happy with their care.
Staff raised concerns about people's health needs to them directly and the managers. They also sign posted people and their relatives to resources which they thought would help them.
People and their relatives said staff and the registered managers were kind and polite. They also said staff were respectful towards them and their homes.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. But improvements were needed to ensure consent was always sought directly with those who had capacity rather than seek this from their relatives.
There was a positive open culture amongst the staff team and the registered managers.
Questions to ask the service
- Well-led was rated Requires improvement on 31 August 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Contact and registration details
| Address | Sovereign House, 1 Albert Place, Finchley Central, London, N3 1QB |
|---|---|
| Neighbourhood | Church End, Barnet |
| Phone | 07903 413347 |
| Website | www.hhcs.uk |
| Registered manager | Isidore Omijeh |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 31 August 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Gem Corporations Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10747824 (opens Companies House) |
Nearest alternatives
- G Golders Green Nursing Home care, 0.2 miles awayGood
- – GoodOaks Home Care – Edgware and Finchley Home care, 0.2 miles awayNot yet rated
- G Care Sante London Home care, 0.2 miles awayGood
- – Kaedi Recruitment Agency Ltd Home care, 0.2 miles awayNo overall rating
- G Rivendell Care & Support Home care, 0.2 miles awayGood
Getting help from London Borough of Barnet
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barnet
- Ask for a care needs assessment
- Phone: 020 8359 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Barnet
Checked on the council's website, November 2026.
Common questions
- Does Gem Corporations Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Gem Corporations Limited.
- When was Gem Corporations Limited last inspected?
- The Care Quality Commission's latest rating for Gem Corporations Limited was published on 31 August 2023.
- Who runs Gem Corporations Limited?
- Gem Corporations Limited is run by Gem Corporations Limited.
- What is Gem Corporations Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 31 August 2023.