Yourlife (Thatcham)
- Home care
- Dementia care
- Registered since 2022
- West Berkshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
22 of 22
rated home care services in West Berkshire are rated Good, like this one.
Yourlife (Thatcham): inspection record
Rated Good in April 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Topline Care Solutions Ltd Not yet rated, 0.2 miles away
- – Comfort Harmony Care Ltd Not yet rated, 1.2 miles away
- – Rees Healthcare Limited Not yet rated, 2 miles away
- G Your Serenity Limited, Room 6 Good, 2.3 miles away
- G Focus Support Limited Good, 2.6 miles away
About the service
From the Care Quality Commission's inspection report published 6 April 2023. Quoted under the Open Government Licence.
Yourlife (Thatcham) is a domiciliary care agency providing personal care to people living within a retirement village. The service provides support to older adults who may also suffer from physical disability, sensory impairment or dementia. At the time of our inspection there were 6 people using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People and their relatives told us they felt safe using the service. Effective systems were in place to ensure peoples' safety. Recruitment processes ensured suitability of staff for their roles. There were enough staff to meet peoples' needs, and staff were knowledgeable about their role in keeping people safe from harm. Risk assessments were comprehensive and reviewed regularly. There were robust systems in place to ensure safe medicine administration.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were involved in their care planning and were supported to maintain their independence.
Feedback from people and relatives was unanimously positive. People told us staff were caring, kind, compassionate and friendly. One person told us, "they treat us like family." Staff we spoke to were passionate about their roles. One staff member told us, "I honestly enjoy going to work every day and making people smile and I am proud to be a part of the team."
People and their relatives said they felt listened to and were comfortable raising concerns. People's communication needs were assessed, and care plans included detailed descriptions of their communication requirements.
All feedback about the registered manager was positive. The registered manager had good oversight of the service and was supported by the area manager. The registered manager and staff knew people well, and demonstrated a shared sense of respect for each other, and the people they supported.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 6 April 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Yourlife Management Services LimitedBrand: Yourlife Management Services
- Ownership type
- Organisation
- Companies House number
- 07153519 (opens Companies House)
Yourlife Management Services Limited runs 126 services in England, 33 of them in the South East. 101 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 22 have no rating yet.
Other services run by Yourlife Management Services Limited
- G Corbett Court Good. Home care, West Sussex
- G Roswell Court Good. Home care, Devon, South West
- G Weighbridge Court Good. Home care, Essex, East of England
- G Your Life (Basingstoke) Good. Home care, Hampshire
See all 126 services run by Yourlife Management Services Limited
Getting help from West Berkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Berkshire Council
- Ask for a care needs assessment
- Phone: 01635 503050, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: West Berkshire Council
Checked on the council's website, November 2026.
Common questions
- Does Yourlife (Thatcham) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Yourlife (Thatcham).
- When was Yourlife (Thatcham) last inspected?
- The Care Quality Commission's latest rating for Yourlife (Thatcham) was published on 6 April 2023.
- Who runs Yourlife (Thatcham)?
- Yourlife (Thatcham) is run by Yourlife Management Services Limited. It runs 126 services in England, 33 of them in the South East.
- What is Yourlife (Thatcham)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 April 2023.
Contact
- Phone
- 07764 226874
- Address
- William House, The Moors, Thatcham, RG19 4AU Map (opens Google Maps)
Compare nearby
- – Topline Care Solutions Ltd Not yet rated, 0.2 miles away
- – Comfort Harmony Care Ltd Not yet rated, 1.2 miles away
- – Rees Healthcare Limited Not yet rated, 2 miles away
- G Your Serenity Limited, Room 6 Good, 2.3 miles away
- G Focus Support Limited Good, 2.6 miles away