Specialist Care Services
Home care, Hillingdon
Good
Rated on
Rating from the Care Quality Commission.
Specialist Care Services: inspection record
Rated Good in November 2020, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2016. Rated Good in 2016, then Requires improvement in 2019, then Good in November 2020.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 6 years ago.
How it compares locally
- One of 43 Good home care services in Hillingdon, out of 43 with a rating.
About the service
From the Care Quality Commission's inspection report published 28 November 2020. Quoted under the Open Government Licence.
Specialist Care Services Limited is a domiciliary care agency. It provides personal care to mostly older people living in their own homes in the London Borough of Hillingdon. It also supports some adults who are living with dementia and adults who have physical or learning disabilities. At the time of our inspection the service was providing care and support to 141 people.
Not everyone using the service receives personal care. CQC only inspects the service being received by people provided with 'personal care', that is, help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided.
Questions to ask the service
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | The Princes Lodge, 45-49 High Street, Harefield, Uxbridge, UB9 6BY |
|---|---|
| Phone | 01895 824242 |
| Registered manager | Michaela Green |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 6 inspection reports, latest 28 November 2020 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | S.C.S. Hotline Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05381536 (opens Companies House) |
Nearest alternatives
- G Harlington Care Home care, 1.8 miles awayGood
- – Primacy Homecare Ltd Home care, 2.5 miles awayNot yet rated
- G Spring Valley Care Services Ltd Home care, 2.9 miles awayGood
- G G&M Senior Care Limited t/a Home Instead Ruislip & Harrow Home care, 3 miles awayGood
- – Yourlife (Ickenham) Home care, 3 miles awayNot yet rated
Getting help from London Borough of Hillingdon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hillingdon
- Ask for a care needs assessment
- Phone: 01895 556633, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01895 250111
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hillingdon
Checked on the council's website, November 2026.
Common questions
- Does Specialist Care Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Specialist Care Services.
- When was Specialist Care Services last inspected?
- The Care Quality Commission's latest rating for Specialist Care Services was published on 28 November 2020.
- Who runs Specialist Care Services?
- Specialist Care Services is run by S.C.S. Hotline Limited.
- What is Specialist Care Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 November 2020.