Ceibraxs Care Agency
Home care, Croydon
Good
Rated on
Rating from the Care Quality Commission.
Ceibraxs Care Agency: inspection record
Rated Good in December 2022.
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Ratings published by the Care Quality Commission.
Rated Good in December 2022.
The latest rating was published about 4 years ago.
How it compares locally
- One of 74 Good home care services in Croydon, out of 88 with a rating.
About the service
From the Care Quality Commission's inspection report published 15 December 2022. Quoted under the Open Government Licence.
Ceibraxs Care Agency is a domiciliary care agency providing support to people in their own homes. At the time of our inspection there was 1 person receiving support. The agency had been supporting people who required end of life care. However, the agency was able to support people with a wide range of needs and ages should that be required.
What inspectors found
People received safe care and treatment. Staff supported people to mitigate risks to their safety. Staff adhered to infection control procedures and protected people from the risk of infection. Staff were knowledgeable in safeguarding adults' procedures.
There were sufficient staff to meet people's needs and safe recruitment practices were in place. Staff received training to ensure they had the knowledge and skills to undertake their duties. This included training on medicines management, basic life support, nutrition and hydration should people require this support.
Read the full summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People and their relatives were involved in their care and their wishes about how they wanted to be supported were included in clear, detailed care records. Staff supported people at the end of their lives in line with their faith, religion and culture.
There were processes in place to review the quality of care delivery and make improvements where necessary. People, their relatives and staff were encouraged to voice their views and opinions so these could be incorporated into service delivery.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 108 Waddington Way, London, SE19 3UA |
|---|---|
| Phone | 020 3794 9599 |
| Website | www.ceibraxs.co.uk |
| Registered manager | Alex Dwebeng |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 15 December 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Ceibraxs Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 08898517 (opens Companies House) |
Nearest alternatives
- – Placid Care Ltd Home care, 0.4 miles awayNot yet rated
- G Allfor Care Croydon Home care, 0.6 miles awayGood
- G Options Care Limited Home care, 0.7 miles awayGood
- – Umuzi Healthcare Agency Ltd Home care, 0.7 miles awayNot yet rated
- – Orchid Supported Homes Home care, 0.8 miles awayNot yet rated
Getting help from London Borough of Croydon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Croydon
- Ask for a care needs assessment
- Phone: 0208 726 6500
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Ceibraxs Care Agency provide nursing care?
- The Care Quality Commission's register does not list nursing care for Ceibraxs Care Agency.
- When was Ceibraxs Care Agency last inspected?
- The Care Quality Commission's latest rating for Ceibraxs Care Agency was published on 15 December 2022.
- Who runs Ceibraxs Care Agency?
- Ceibraxs Care Agency is run by Ceibraxs Limited.
- What is Ceibraxs Care Agency's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 December 2022.