MNG Care at Home Services Ltd
- Home care
- Dementia care
- Registered since 2022
- Betton Strange, Shropshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 months
since the latest rating was published.
47 of 59
rated home care services in Shropshire are rated Good, like this one.
MNG Care at Home Services Ltd: inspection record
Rated Good in June 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Affinity Homecare Shrewsbury Good, less than 0.1 miles away
- G Battlefield Healthcare Ltd Good, less than 0.1 miles away
- G Care Quality Services Shrewsbury Good, less than 0.1 miles away
- – Cavalry Complex Care Services Shropshire Not yet rated, less than 0.1 miles away
- G YourLife (Shrewsbury) Good, 1.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 26 June 2026 (assessment visit 24 April 2026). Quoted under the Open Government Licence.
Date of Assessment: 11 May 2026 to 26 May 2026. 1 inspector carried out a site visit to the agency’s office on 11 and 12 May 2026. We gave the provider 48 hours’ notice of our visit to ensure they were available to assist with our assessment. This was the first assessment of the service since it was registered with us in February 2022.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
MNG Care at Home Services Ltd is a domiciliary agency which provides personal care to people living in their own homes. The service is also known as Visiting Angels North Shropshire. It provides care to older people, younger adults, people with dementia, people with physical disabilities and people with sensory impairments. At the time of this assessment 31 people were receiving the regulated activity of personal care.
People were protected and kept safe from harm or abuse. Staff had been recruited safely and there were enough staff with the right skills, qualifications and experience to meet people’s needs. Staff received training and regular appraisals. Medicines were managed safely. People were involved in planning and reviewing their care and support. Leaders and staff worked effectively with other professionals involved in people’s care to promote their wellbeing and outcomes. People were supported to live healthier lives and remain as independent as possible. People were treated with kindness, dignity and compassion. People’s care and support was person-centred, and their needs were regularly reviewed. Leaders and staff had a shared vision and culture based on listening, learning and trust. Staff understood their roles and responsibilities. Staff felt supported to give feedback and were treated equally. Staff felt supported by the leadership team, particularly around wellbeing. Audits and checks in place were effective in identifying shortfalls and driving improvements.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Debra Duffy
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 13424400 (opens Companies House)
Getting help from Shropshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Shropshire Council
- Ask for a care needs assessment
- Phone: 0345 678 9044, Monday to Thursday, 8.45am to 5pm, Friday, 8.45am to 4pm
- Support for carers
- Paying for care: Shropshire Council
Checked on the council's website, November 2026.
Common questions
- Does MNG Care at Home Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for MNG Care at Home Services Ltd.
- When was MNG Care at Home Services Ltd last inspected?
- The Care Quality Commission's latest rating for MNG Care at Home Services Ltd was published on 26 June 2026.
- Who runs MNG Care at Home Services Ltd?
- MNG Care at Home Services Ltd is run by MNG Care at Home Services Limited.
- What is MNG Care at Home Services Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 June 2026.
Contact
- Phone
- 01691 888558
- Address
- Global House, Suite C, Sitka Drive, Shrewsbury Business Park, Shrewsbury, SY2 6LG Map (opens Google Maps)
Compare nearby
- G Affinity Homecare Shrewsbury Good, less than 0.1 miles away
- G Battlefield Healthcare Ltd Good, less than 0.1 miles away
- G Care Quality Services Shrewsbury Good, less than 0.1 miles away
- – Cavalry Complex Care Services Shropshire Not yet rated, less than 0.1 miles away
- G YourLife (Shrewsbury) Good, 1.5 miles away