39 Wick Farm Road
- Home care
- Dementia care
- Registered since 2011
- Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
258 of 298
rated home care services in Essex are rated Good, like this one.
39 Wick Farm Road: inspection record
Rated Good in May 2021, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Annies Homecare Services Ltd Good, 3.4 miles away
- G Waterside Home Care Good, 3.6 miles away
- G Astar Homecare Ltd Good, 5.6 miles away
- RI Nightowls Home Care Requires improvement, 5.7 miles away
- G Alina Homecare - Maldon & Chelmsford Good, 6 miles away
About the service
From the Care Quality Commission's inspection report published 28 May 2021. Quoted under the Open Government Licence.
39 Wick Farm Road is a domiciliary care agency providing personal nursing care to 73 people aged 65 and over at the time of the inspection.
What inspectors found
People told us they felt very safe with the staff that supported them. People told us they were supported by regular staff, who arrived on time and stayed for the duration. Medicine were given at the right time and in the right way. Staff had a good supply of personal protective equipment (PPE) and used this when supporting people. Specific risk assessments relating to COVID-19 had not been carried out on staff or with people. We have made a recommendation about how risk posed by COVID-19 is assessed.
Read the rest of CQC's summary
Staff have been given the correct training and received regular supervision by the registered manager. New employees were given an induction. People were supported to eat and drink in line with their assessed needs and assisted to attend health appointments if this was needed.
The registered manager had made number of changes since the last inspection, they had implemented new policies and procedures, new electronic recording systems and new quality improvement audits and spot checks. Staff spoke positively about these changes and said it benefited them in their role. Management roles were clearly defined and surveys to obtain people's views of the service had been completed with positive feedback received.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kathleen Smither
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 28 May 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Nightingales Services Limited
- Ownership type
- Organisation
- Companies House number
- 04644496 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does 39 Wick Farm Road provide nursing care?
- The Care Quality Commission's register does not list nursing care for 39 Wick Farm Road.
- When was 39 Wick Farm Road last inspected?
- The Care Quality Commission's latest rating for 39 Wick Farm Road was published on 28 May 2021.
- Who runs 39 Wick Farm Road?
- 39 Wick Farm Road is run by Nightingales Services Limited.
- What is 39 Wick Farm Road's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 May 2021.
Contact
- Phone
- 01621 778874
- Address
- 39 Wick Farm Road, St Lawrence Bay, Southminster, CM0 7PF Map (opens Google Maps)
Compare nearby
- G Annies Homecare Services Ltd Good, 3.4 miles away
- G Waterside Home Care Good, 3.6 miles away
- G Astar Homecare Ltd Good, 5.6 miles away
- RI Nightowls Home Care Requires improvement, 5.7 miles away
- G Alina Homecare - Maldon & Chelmsford Good, 6 miles away