Waterside Home Care
- Home care
- Dementia care
- Registered since 2020
- Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
258 of 298
rated home care services in Essex are rated Good, like this one.
Waterside Home Care: inspection record
Rated Good in September 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Annies Homecare Services Ltd Good, 0.5 miles away
- G 39 Wick Farm Road Good, 3.6 miles away
- O Dengie Care Providers Outstanding, 4 miles away
- – Nudawn Housing and Support Services Ltd Not yet rated, 4.6 miles away
- – Prestige Healthcare 247 Ltd Not yet rated, 4.8 miles away
About the service
From the Care Quality Commission's inspection report published 3 September 2021. Quoted under the Open Government Licence.
Waterside Homecare Ltd is a domiciliary care service providing personal care. At the time of our inspection, the service was providing care to four people living in their own flats and houses.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People felt safe. Assessments of people, preferences, needs and abilities were carried out, and this information was reflected in their risk assessments. Staff had received safeguarding training and knew how to report any concerns. Safe recruitment systems were in place to ensure suitable staff were employed. People told us they were supported by regular staff and received their prescribed medicines at the right time and in the right way. Infection control processes were in place and staff had access to personal protective equipment (PPE) which they used when supporting people.
Read the rest of CQC's summary
People were support by staff who were well trained. Newly appointed staff received an induction and on- going training and supervision to develop their skills and knowledge.
People were supported to maintain good health and access health care professionals. Where required, people were supported with their nutritional needs.
People and their relatives spoke positively about the kind, caring attitude of staff and were satisfied with the care and support they received. Staff treated people with dignity and respect and people's independence was promoted.
Care plans were person centred, detailing people's preferences and how they liked to be supported. People were consulted over their care and support needs and were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service was well led. The registered manager sought feedback about the service and systems were in place to monitor the quality and safety of the service.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sharon Popps
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 3 September 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Waterside Home Care Limited
- Ownership type
- Organisation
- Companies House number
- 12483830 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Waterside Home Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Waterside Home Care.
- When was Waterside Home Care last inspected?
- The Care Quality Commission's latest rating for Waterside Home Care was published on 3 September 2021.
- Who runs Waterside Home Care?
- Waterside Home Care is run by Waterside Home Care Limited.
- What is Waterside Home Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 September 2021.
Contact
- Phone
- 07958 741638
- Address
- 12 Smiths Avenue, Mayland, Chelmsford, CM3 6AS Map (opens Google Maps)
Compare nearby
- G Annies Homecare Services Ltd Good, 0.5 miles away
- G 39 Wick Farm Road Good, 3.6 miles away
- O Dengie Care Providers Outstanding, 4 miles away
- – Nudawn Housing and Support Services Ltd Not yet rated, 4.6 miles away
- – Prestige Healthcare 247 Ltd Not yet rated, 4.8 miles away