North London Home Care & Support Limited Enfield
Home care, Enfield
Good
Rated on
Rating from the Care Quality Commission.
North London Home Care & Support Limited Enfield: inspection record
Rated Good in November 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Good in 2016, 2018 and November 2023.
It has been rated Good at every inspection since 2016. The latest rating was published about 3 years ago.
How it compares locally
- One of 57 Good home care services in Enfield, out of 68 with a rating.
About the service
From the Care Quality Commission's inspection report published 29 November 2023. Quoted under the Open Government Licence.
North London Home Care and Support Limited Enfield is a domiciliary care agency. The service provides support to older people living in their own homes. At the time of our inspection 16 people were using the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People who used the service and their relatives told us they were happy with the care they received and would recommend the service to others.
People were supported by staff who knew how to protect them and keep them safe. There were safeguarding policies in place and the registered manager and staff knew how to identify and report concerns.
Read the full summary
Staff followed risk assessments to ensure people were supported in a safe way. Medicines were managed safely.
Staff wore personal protective equipment (PPE), including face masks, when supporting people and were trained in infection control.
People's needs were fully assessed prior to the start of the care package. The provider ensured staff were trained to meet people's needs and kept them up to date with best practice guidance.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The provider actively engaged with people and staff to be able to continuously learn, expand and improve the service they provided.
Auditing and quality assurance processes were in place to enable the service to identify where improvement was needed.
The service worked in partnership with other agencies to make sure people received the right care and support.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Units 43-47 & 49, 26-28 Queensway, Ponders End, Enfield, EN3 4SA |
|---|---|
| Neighbourhood | Lower Edmonton, Enfield |
| Phone | 020 8443 3380 |
| Registered manager | Leanne Wrathall |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 5 inspection reports, latest 29 November 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | North London Homecare and Support Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 04695240 (opens Companies House) |
Nearest alternatives
- – Angels Care Training Academy Ltd Home care, less than 0.1 miles awayNot yet rated
- G Angels Caring Care Home care, less than 0.1 miles awayGood
- G Home Instead Enfield Home care, less than 0.1 miles awayGood
- – Jaspra Healthcare Limited Home care, less than 0.1 miles awayNot yet rated
- RI Primavera Domiciliary Care Services Limited Home care, less than 0.1 miles awayRequires improvement
Getting help from London Borough of Enfield
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Enfield
- Ask for a care needs assessment
- Phone: 020 8379 1001
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Enfield
Checked on the council's website, November 2026.
Common questions
- Does North London Home Care & Support Limited Enfield provide nursing care?
- The Care Quality Commission's register does not list nursing care for North London Home Care & Support Limited Enfield.
- When was North London Home Care & Support Limited Enfield last inspected?
- The Care Quality Commission's latest rating for North London Home Care & Support Limited Enfield was published on 29 November 2023.
- Who runs North London Home Care & Support Limited Enfield?
- North London Home Care & Support Limited Enfield is run by North London Homecare and Support Limited.
- What is North London Home Care & Support Limited Enfield's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 November 2023.