Mencap South Notts Services
- Home care
- Registered since 2014
- Long Eaton, Derbyshire, East Midlands
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
3 ratings
Rated Good at every inspection since 2016.
20 months
since the latest rating was published.
96%
of rated home care services in Derbyshire are Good or Outstanding (85% across the East Midlands, 88% across England).
Mencap South Notts Services: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Mencap Derbyshire and Derby City Domiciliary Care Agency (Good, less than 0.1 miles away) and Bosworth Homecare Services (Good, 0.4 miles away).
Nearest home care services:
- G Mencap Derbyshire and Derby City Domiciliary Care Agency Good, less than 0.1 miles away
- G Bosworth Homecare Services Good, 0.4 miles away
- G J&R Care Services Good, 0.5 miles away
- G Angels Care Management Services Ltd Good, 0.8 miles away
- – Fredas Care Not yet rated, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 24 February 2025 (assessment visit 4 December 2024). Quoted under the Open Government Licence.
Date of assessment: 11 December 2024 to 13 January 2025. We carried out an assessment based on information of concern we received.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The service specialised in the care of people with a learning disability and autistic people. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether they guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
People were protected and kept safe. Staff understood and managed risks. Where risks were identified they were mitigated. There were enough staff with the right skills, qualifications and experience. People’s medicines were managed safely. People were involved in assessments and reviews of their needs. Care plans and assessments took account of people’s communication, personal care and health needs. People were involved in decisions about their care and treatment to enable them to give informed consent. The service provided information in a format people could understand. Staff worked in partnership with other agencies to make sure people were encouraged to identify and achieve their goals. People were treated with kindness and compassion. Staff protected their privacy and dignity. People were encouraged to maintain relationships with relatives and friends. People received fair and equal care and treatment. Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were knowledgeable, supportive and visible. Staff understood their roles and felt able to give feedback. There was a culture of continuous learning and improvement to ensure people received good quality care.
-
Safe
Good
This means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
This means we look for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating remains good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
This means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating remains good. This meant people felt well cared for and supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
This means we looked for evidence that the service met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
This means we looked for evidence that the service was well managed and well-led and that governance assured the provision of good person-centred care. Leaders and the culture they create help assure the delivery of high-quality care. At our last assessment we rated this key question good. At this assessment the rating has remained good which means the service is consistently well managed and well led. Leaders and the culture they created promoted high quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 31 January 2018. Latest assessment published 24 February 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Royal Mencap SocietyBrand: Royal Mencap Society
- Ownership type
- Organisation
- Companies House number
- 00550457 (opens Companies House)
- Charity number
- 222377
Royal Mencap Society runs 61 services in England, 11 of them in the East Midlands. 51 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 7 have no rating yet.
Other services run by Royal Mencap Society
- O East Fields Outstanding. Care home, Derbyshire
- O Mencap - Portland Services Outstanding. Home care, Nottingham
- O Royal Mencap Society - Lincolnshire Domiciliary Care Agency Outstanding. Home care, Lincolnshire
- G 92 North Street Good. Care home, Staffordshire, West Midlands
Getting help from Derbyshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Derbyshire County Council
- Ask for a care needs assessment
- Phone: 01629 533190, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Derbyshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Mencap South Notts Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Mencap South Notts Services.
- When was Mencap South Notts Services last inspected?
- The Care Quality Commission's latest rating for Mencap South Notts Services was published on 24 February 2025.
- Who runs Mencap South Notts Services?
- Mencap South Notts Services is run by Royal Mencap Society. It runs 61 services in England, 11 of them in the East Midlands.
- What is Mencap South Notts Services's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 0115 983 5731
- Address
- 96a Douglas Road, Long Eaton, Nottingham, NG10 4BD Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Mencap Derbyshire and Derby City Domiciliary Care Agency (Good, less than 0.1 miles away) and Bosworth Homecare Services (Good, 0.4 miles away).
Nearest home care services:
- G Mencap Derbyshire and Derby City Domiciliary Care Agency Good, less than 0.1 miles away
- G Bosworth Homecare Services Good, 0.4 miles away
- G J&R Care Services Good, 0.5 miles away
- G Angels Care Management Services Ltd Good, 0.8 miles away
- – Fredas Care Not yet rated, 0.9 miles away