Cheviots Childrens Centre

Currently the service was not supporting any children with medicine administration. However, systems were in place to ensure the safe management and administration of medicines where required.

Safe recruitment processes followed, enabled the service to recruit staff that had been assessed as safe to work with vulnerable children.

Home sitters were trained and skilled to safely and effectively support children with their needs. Home sitters received appropriate support to effectively deliver care.

Children were supported with eating and drinking where this was an identified and assessed need.

The service currently supported children and young people under the age of 18. At the time of the inspection the service was not supporting any child over the age of 16, therefore, the legal requirement to consider mental capacity and ability to make decisions was not required. However, care records had been signed by parents confirming that they had been involved in the planning of care and consented to the care and support that their child received.

Care plans were person centred and detailed. Children's support needs, likes and dislikes, the things they liked to do and how care and support was to be delivered was clearly documented within their care plan.

Parents knew who to speak with if they had a complaint and told us that their complaint would be addressed immediately.

Processes were in place to monitor and oversee the quality of care delivery. Where issues were identified these were addressed and discussed with the team to promote further learning and improvements.