Surecare Enfield
Home care, Enfield
Good
Rated on
Rating from the Care Quality Commission.
Surecare Enfield: inspection record
Rated Good in February 2020, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2016. Rated Requires improvement in 2016, 2017 and 2019, then Good in February 2020.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 7 years ago.
How it compares locally
- One of 57 Good home care services in Enfield, out of 68 with a rating.
About the service
From the Care Quality Commission's inspection report published 4 February 2020. Quoted under the Open Government Licence.
Surecare Enfield is a domiciliary care service that is registered to provide personal care to people living in their own homes in the community. At the time of our inspection 76 people were being supported with personal care.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
Staff were kind, compassionate and caring. The service promoted people's dignity, privacy and independence.
Risks associated with people's care had been assessed and guidance was in place for staff to follow to help them keep safe. Medicines were managed safely. People were supported by enough staff who had been safely recruited.
Read the full summary
Care plans were detailed and person-centred and. People and their relatives were consulted about their care preferences.
Staff received appropriate induction, training and support and applied learning effectively in line with best practice. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff worked with health care professionals to maintain people's health and wellbeing.
Improvements made following the last inspection had been sustained and embedded. There were quality monitoring systems and processes in place to identify how the service was performing and where any improvements were required.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 86 Lancaster Road, Enfield, EN2 0BX |
|---|---|
| Neighbourhood | Forty Hill, Enfield |
| Phone | 020 8367 5333 |
| Website | www.surecare-enfield.co.uk |
| Registered manager | Jo-Anne Collins |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 4 inspection reports, latest 4 February 2020 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Mrs Bibi BakshBrand: Surecare |
|---|---|
| Ownership type | Individual |
Nearest alternatives
- G Caremark Barnet & Enfield Home care, 0.3 miles awayGood
- G Cheviots Childrens Centre Home care, 0.3 miles awayGood
- G Enfield Carers Centre Home care, 0.4 miles awayGood
- G DHR Support Services Ltd Home care, 0.5 miles awayGood
- RI Filey Care and Support LTD Home care, 0.6 miles awayRequires improvement
Getting help from London Borough of Enfield
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Enfield
- Ask for a care needs assessment
- Phone: 020 8379 1001
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Enfield
Checked on the council's website, November 2026.
Common questions
- Does Surecare Enfield provide nursing care?
- The Care Quality Commission's register does not list nursing care for Surecare Enfield.
- When was Surecare Enfield last inspected?
- The Care Quality Commission's latest rating for Surecare Enfield was published on 4 February 2020.
- Who runs Surecare Enfield?
- Surecare Enfield is run by Mrs Bibi Baksh.
- What is Surecare Enfield's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 February 2020.