Multi - Care Community Services Ltd
- Home care
- Dementia care
- Registered since 2014
- Cambridgeshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
74 of 87
rated home care services in Cambridgeshire are rated Good, like this one.
Multi - Care Community Services Ltd: inspection record
Rated Good in November 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Bloomsbury Home Care - Cambridgeshire Good, 1.8 miles away
- G Community Support Service Good, 2.1 miles away
- G Caring Together Good, 2.1 miles away
- G Friends Care Limited T/A Visiting Angels Good, 2.6 miles away
- G A Class Care Good, 4 miles away
What inspectors found
From the Care Quality Commission's inspection report published 20 November 2019. Quoted under the Open Government Licence.
Call visits were not monitored to ensure people received their calls on time and there were no missed calls. However, people confirmed they received their visits on time. Risk assessments were generic and lacked guidance for staff and care plans needed to be more person centred. People received safe and effective support from staff who received appropriate training and understood peoples identified risks. The provider had a robust recruitment process.
Read the rest of CQC's summary
People were supported to take their medicines safely and staff understood the importance of infection control practices. People were supported to eat and drink where appropriate to maintain a healthy diet.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People told us they were happy with the care and support they received in areas such areas as their health needs, medicines management and end of life care.
Staff received an induction and regular training. They received competency checks, regular staff meetings and supervisions.
People told us staff were kind, caring and compassionate. People's care was arranged in response to their identified needs. This was kept under review and updated as and when needed. Staff supported people in a way that maintained their dignity and promoted their independence.
Questions to ask the service
- Well-led was rated Requires improvement on 20 November 2019. Ask about changes in management and what has changed since the report.
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Mark Jorell Quiambao
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 20 November 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 08788787 (opens Companies House)
Multi-Care Community Services Ltd runs 2 services, all in the East of England. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Multi-Care Community Services Ltd
- – Multi-Care Community Services Ltd - Bedfordshire Not yet rated. Home care, Central Bedfordshire
Getting help from Cambridgeshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cambridgeshire County Council
- Ask for a care needs assessment
- Phone: 0345 045 5202, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Cambridgeshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Multi - Care Community Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Multi - Care Community Services Ltd.
- When was Multi - Care Community Services Ltd last inspected?
- The Care Quality Commission's latest rating for Multi - Care Community Services Ltd was published on 20 November 2019.
- Who runs Multi - Care Community Services Ltd?
- Multi - Care Community Services Ltd is run by Multi-Care Community Services Ltd. It runs 2 services, all in the East of England.
- What is Multi - Care Community Services Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 20 November 2019.
Contact
- Phone
- 01480 466387
- Address
- 7 Rookery Place, Fenstanton, Huntingdon, PE28 9LZ Map (opens Google Maps)
Compare nearby
- G Bloomsbury Home Care - Cambridgeshire Good, 1.8 miles away
- G Community Support Service Good, 2.1 miles away
- G Caring Together Good, 2.1 miles away
- G Friends Care Limited T/A Visiting Angels Good, 2.6 miles away
- G A Class Care Good, 4 miles away