Caremix Ltd
- Home care
- Dementia care
- Registered since 2022
- Thorpe, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 months
since the latest rating was published.
177 of 209
rated home care services in Surrey are rated Good, like this one.
Caremix Ltd: inspection record
Rated Good in July 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Delore Care Woking Good, less than 0.1 miles away
- G McNaha Care Good, less than 0.1 miles away
- G Nightingales Homecare Good, less than 0.1 miles away
- G Proxy Care Personnel Good, less than 0.1 miles away
- – CareYourWay Weybridge, Egham & Cobham Not yet rated, 0.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 13 July 2026 (assessment visit 13 April 2026). Quoted under the Open Government Licence.
We carried out this assessment from 26 to 28 May 2026. Caremix is a care at home service providing personal care to older people, including those living with dementia and physical disabilities. At the time of the assessment, 1 person was using the service and receiving personal care from the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Recruitment practices were not robust, which meant there was a risk that appropriate pre-employment checks were not consistently completed. Governance systems had not identified or addressed these concerns in a timely way. However, systems were in place to support people safely, including risk assessments, environmental checks and incident reporting processes. Staff were trained and understood how to manage risks such as falls, infection prevention and control and medicines., There was also evidence of learning from complaints and incidents.
People received personalised and effective care that met their needs. Assessments and care planning were comprehensive, and involved people, with adapted in response to changes in health. Communication systems supported continuity of care, and there were positive partnerships with families. The service monitored people’s wellbeing and feedback indicated people’s needs were met.
The service was caring and responsive, with consistent staffing supporting continuity and positive relationships. People were involved in decisions and supported to maintain control over their daily lives. Leaders promoted a person-centred culture, and staff felt supported and able to raise concerns. However, improvements were needed to governance and quality assurance systems to ensure robust oversight and sustained improvement.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated Good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated Good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated Good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated Good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated Good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Annabella Donkor
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Caremix Ltd
- Ownership type
- Organisation
- Companies House number
- 13903718 (opens Companies House)
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Caremix Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Caremix Ltd.
- When was Caremix Ltd last inspected?
- The Care Quality Commission's latest rating for Caremix Ltd was published on 13 July 2026.
- Who runs Caremix Ltd?
- Caremix Ltd is run by Caremix Ltd.
- What is Caremix Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 July 2026.
Contact
- Phone
- 01784 477029
- Address
- Paramount House, Delta Way, Egham, TW20 8RX Map (opens Google Maps)
Compare nearby
- G Delore Care Woking Good, less than 0.1 miles away
- G McNaha Care Good, less than 0.1 miles away
- G Nightingales Homecare Good, less than 0.1 miles away
- G Proxy Care Personnel Good, less than 0.1 miles away
- – CareYourWay Weybridge, Egham & Cobham Not yet rated, 0.6 miles away