KITE - Keep Independent Through Enablement
Home care, Wandsworth
Good
Rated on
Rating from the Care Quality Commission.
KITE - Keep Independent Through Enablement: inspection record
Rated Good in September 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2015. Rated Good in 2015, 2018 and September 2023.
It has been rated Good at every inspection since 2015. The latest rating was published about 3 years ago.
How it compares locally
- One of 21 Good home care services in Wandsworth, out of 23 with a rating.
About the service
From the Care Quality Commission's inspection report published 15 September 2023. Quoted under the Open Government Licence.
KITE – Keep Independent Through Enablement provides short term assessment and enablement services to people in their own homes to help them be as independent as possible. The service is for people who have been discharged from hospital or whose health has deteriorated.
The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection 39 people using the service were receiving personal care.
What inspectors found
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People received a safe service and suitable numbers of appropriately recruited staff were employed to meet their needs. This meant people were supported to live safely. The registered manager and staff assessed, monitored, and recorded any risks to people, as required. Accidents, incidents, and safeguarding concerns were reported, investigated and recorded appropriately. Staff were trained to prompt and support people to take their medicines, if required. Infection control procedures were followed.
Read the full summary
The provider had a culture that was open, responsive, positive and the management structure was clearly set out. The provider's vision and values were easy to understand, and staff understood and followed them and were aware of their responsibilities and accountability. Staff were prepared to raise concerns they may have with the provider and take responsibility for their own conduct. The quality of the service was regularly reviewed, and any required changes were made to improve the care and support people received. This was conducted in a way that best suited people. The provider had established effective professional working relationships that promoted the needs of people outside its remit. Registration requirements were met.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | The Town Hall, 6th Floor, Town Hall Ext, Wandsworth High Street, London, SW18 2PU |
|---|---|
| Neighbourhood | Wandsworth town, Wandsworth |
| Phone | 020 8871 5656 |
| Website | www.wandsworth.gov.uk |
| Registered manager | Mary Hollowell |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 5 inspection reports, latest 15 September 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Wandsworth Borough Council |
|---|---|
| Ownership type | Organisation |
Nearest alternatives
- G Bluebird Care Clapham and Streatham Home care, 0.1 miles awayGood
- G Bluebird Care Wandsworth, Putney and Battersea Home care, 0.1 miles awayGood
- – Marigold Care Group Home care, 0.1 miles awayNot yet rated
- O Home Instead Wandsworth, Lambeth & Dulwich Home care, 0.3 miles awayOutstanding
- – Trio Care Agency Home care, 0.3 miles awayNot yet rated
Getting help from London Borough of Wandsworth
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Wandsworth
- Ask for a care needs assessment
- Phone: 020 8871 7707, Monday to Friday, 9am to 5pm. Out of hours: 020 8871 8999
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Wandsworth
Checked on the council's website, November 2026.
Common questions
- Does KITE - Keep Independent Through Enablement provide nursing care?
- The Care Quality Commission's register does not list nursing care for KITE - Keep Independent Through Enablement.
- When was KITE - Keep Independent Through Enablement last inspected?
- The Care Quality Commission's latest rating for KITE - Keep Independent Through Enablement was published on 15 September 2023.
- Who runs KITE - Keep Independent Through Enablement?
- KITE - Keep Independent Through Enablement is run by Wandsworth Borough Council.
- What is KITE - Keep Independent Through Enablement's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 September 2023.