DomCare
- Home care
- Dementia care
- Registered since 2010
- Shirley, Solihull, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
34 of 40
rated home care services in Solihull are rated Good, like this one.
DomCare: inspection record
Rated Good in December 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Kelso Care Consortium Limited Supported Living Services Good, less than 0.1 miles away
- G Homecare For You Solihull Good, 0.7 miles away
- RI Meadow Home Care Services Ltd Requires improvement, 0.7 miles away
- RI Dove Home Care Agency Limited Requires improvement, 0.7 miles away
- G Solihull Care Ltd - 2Care4You Home & Community Care Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 1 December 2022. Quoted under the Open Government Licence.
DomCare is a domiciliary care agency which provides personal care to people in their own homes. The service provides support to older people and to people living with a range of needs including physical disabilities and sensory impairments. At the time of our inspection 168 people were receiving personal care. CQC only inspects the service being received by people provided with personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People and relatives spoke positively about the service they received. Staff knew how to keep people safe and protect them from harm. Risks associated with people's care and their home environments were identified and assessed. People received their medicines safely, when needed, by staff trained in medicine management. Staff were recruited safely.
Read the rest of CQC's summary
The registered manager had processes in place to monitor and review the quality of the service provided, for example, audits of care records. The provider had a contingency plan in place, to minimise any risks to the service running safely in the event of, for example adverse weather conditions. Staff felt supported by the management team.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Pritpal Puaar
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 1 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- DomCare
- Ownership type
- Partnership
Getting help from Solihull Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Solihull Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0121 704 8007, weekdays 9am to 5pm (Wednesdays from 10am)
- Contact adult social care online
- Support for carers
- Paying for care: Solihull Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does DomCare provide nursing care?
- The Care Quality Commission's register does not list nursing care for DomCare.
- When was DomCare last inspected?
- The Care Quality Commission's latest rating for DomCare was published on 1 December 2022.
- Who runs DomCare?
- DomCare is run by DomCare.
- What is DomCare's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 December 2022.
Contact
- Phone
- 0121 711 7636
- Address
- 378 Gospel Lane, Solihull, Birmingham, B27 7AN Map (opens Google Maps)
Compare nearby
- G Kelso Care Consortium Limited Supported Living Services Good, less than 0.1 miles away
- G Homecare For You Solihull Good, 0.7 miles away
- RI Meadow Home Care Services Ltd Requires improvement, 0.7 miles away
- RI Dove Home Care Agency Limited Requires improvement, 0.7 miles away
- G Solihull Care Ltd - 2Care4You Home & Community Care Good, 0.7 miles away