Shores Homecare Limited
- Home care
- Dementia care
- Registered since 2011
- East Riding of Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
16 months
since the latest rating was published.
33 of 39
rated home care services in East Riding of Yorkshire are rated Good, like this one.
Shores Homecare Limited: inspection record
Rated Good in June 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Brightside Homecare Limited Good, less than 0.1 miles away
- G Sheltering Arms of Yorkshire Ltd Good, 1.9 miles away
- G Holderness Home Care Limited Good, 3.8 miles away
- G Voyage (DCA) Hull and East Riding Good, 9.8 miles away
- G Blossom Home Care Grimsby Good, 11.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 24 June 2025 (assessment visit 1 May 2025). Quoted under the Open Government Licence.
Date of assessment: 11 and 12 June 2025. Shores Homecare Limited is a domiciliary care agency providing support to people living in their own homes. It was providing the regulated activity of personal care to 38 people at the time of our inspection.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
This inspection was undertaken to review the breaches in regulation found during the last inspection, which was undertaken in June 2021. These breaches related to good governance at the service. The provider completed an action plan in response to the concerns found during that inspection. We found the actions outlined in the action plan had been completed. There were no breaches identified during this inspection.
People received safe and person-centred care from consistent, trained staff who knew them well. Safeguarding processes were embedded across the service and managers were responsive to any concerns. Learning from these was shared quickly and as appropriate, across the service using the electronic system, supervisions and team meetings. Staff received regular support and training. Medicines were administered safely by trained staff who were regularly checked on their competency to deliver both care and medicines.
Staff were well-supported by open and inclusive managers. Staff worked closely as a team and with partner organisations. Staff were vigilant about monitoring and taking action to improve people’s health.
However, governance systems were not appropriately formalised to ensure checks and audits reviewed all aspects of people’s care and care planning. Systems had not identified the areas of concern found during our inspection visit. People’s needs were assessed prior to them receiving care from the service, but risks to people were not always consistently identified or mitigation recorded. We discussed these areas with the deputy manager and were assured improvements were made. Because of this we determined that no breach of regulation was evident.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Penny Hart
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)11 inspection reports, latest 10 August 2021. Latest assessment published 24 June 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Shores Homecare Limited
- Ownership type
- Organisation
- Companies House number
- 06459496 (opens Companies House)
Getting help from East Riding of Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at East Riding of Yorkshire Council
- Ask for a care needs assessment
- Phone: 01482 393939
- Support for carers
- Paying for care: East Riding of Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does Shores Homecare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Shores Homecare Limited.
- When was Shores Homecare Limited last inspected?
- The Care Quality Commission's latest rating for Shores Homecare Limited was published on 24 June 2025.
- Who runs Shores Homecare Limited?
- Shores Homecare Limited is run by Shores Homecare Limited.
- What is Shores Homecare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 June 2025.
Contact
- Phone
- 01964 615190
- Address
- 29-31 Seaside Road, Withernsea, HU19 2DL Map (opens Google Maps)
Compare nearby
- G Brightside Homecare Limited Good, less than 0.1 miles away
- G Sheltering Arms of Yorkshire Ltd Good, 1.9 miles away
- G Holderness Home Care Limited Good, 3.8 miles away
- G Voyage (DCA) Hull and East Riding Good, 9.8 miles away
- G Blossom Home Care Grimsby Good, 11.6 miles away