Voyage (DCA) Hull and East Riding

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

Staff supported people to take control of their nutritional needs. They promoted people to maintain a healthy weight. People's health care needs were met.

People were treated with respect by kind and caring staff. People's independence was fully encouraged; they made their own decisions and choices.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff supported people to engage in the local community and promoted their interests and hobbies.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

People and members of staff felt engaged in the service. We received positive feedback about the supportive nature of the management team.