North Short Term and Urgent Support Team
- Home care
- Dementia care
- Registered since 2011
- Kirklees, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
15 months
since the latest rating was published.
43 of 58
rated home care services in Kirklees are rated Good, like this one.
North Short Term and Urgent Support Team: inspection record
Rated Good in July 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Nova Care Yorkshire Ltd Good, 0.9 miles away
- RI Abuv & Beyond Requires improvement, 1.1 miles away
- RI Olive Tree (Kirklees) Limited Requires improvement, 1.1 miles away
- G For You Social Care Ltd Good, 1.6 miles away
- RI Together In Care Requires improvement, 1.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 18 July 2025 (assessment visit 4 June 2025). Quoted under the Open Government Licence.
We assessed this service from 17 June to 30 June 2025. This service is a domiciliary care agency providing support to older people, people living with dementia, people with mental health conditions, people with physical disabilities and people with sensory impairments. The service supported people for short periods of time to assist them to regain their independence. The team was worked with health organisations and part of the team’s remit was to support timely discharges from hospital. This inspection was prompted due to the length of time since our last inspection. At the time of the inspection, 85 people were receiving support from the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People were involved in the assessment of their care needs and staff considered people’s preferences, wishes and goals. People benefitted from a joined-up approach where staff worked closely with the hospital and health staff to ensure they received the right support, from the right professional at the right time. People were supported to reach their goals of regaining their independence. The service had achieved a high success rate of enabling people to regain their skills and this led to them not requiring long term support. Staff made sure people understood the purpose of the service and people were fully involved and consulted on their care. Leaders and staff had a shared vision and positive working culture, which put the person at the centre of any decisions being made. Leaders were visible, knowledgeable and supportive. Leaders worked flexibly to remove barriers to ensure people achieved their desired outcome. They worked collaboratively with the stroke team, speech and language therapy, district nurses and therapists to ensure the right decision was made with the person to achieve the best outcome.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sarah Birkinshaw
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 1 May 2019. Latest assessment published 18 July 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Kirklees Metropolitan Council
- Ownership type
- Organisation
Kirklees Metropolitan Council runs 6 services, all in Yorkshire and the Humber. 4 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Kirklees Metropolitan Council
- G Cherry Trees Good. Care home, Kirklees
- G Moorlands Grange Good. Care home, Kirklees
- G South Short Term and Urgent Support Team Good. Home care, Kirklees
- RI Ings Grove House Requires improvement. Care home, Kirklees
Getting help from Kirklees Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kirklees Council
- Ask for a care needs assessment
- Phone: 0300 304 5555, Monday to Thursday 8am to 5pm, Friday 8am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: Kirklees Council
Checked on the council's website, November 2026.
Common questions
- Does North Short Term and Urgent Support Team provide nursing care?
- The Care Quality Commission's register does not list nursing care for North Short Term and Urgent Support Team.
- When was North Short Term and Urgent Support Team last inspected?
- The Care Quality Commission's latest rating for North Short Term and Urgent Support Team was published on 18 July 2025.
- Who runs North Short Term and Urgent Support Team?
- North Short Term and Urgent Support Team is run by Kirklees Metropolitan Council. It runs 6 services, all in Yorkshire and the Humber.
- What is North Short Term and Urgent Support Team's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 July 2025.
Contact
- Phone
- 01484 456872
- Address
- The Eddercliffe Centre, Bradford Road, Liversedge, WF15 6LT Map (opens Google Maps)
Compare nearby
- G Nova Care Yorkshire Ltd Good, 0.9 miles away
- RI Abuv & Beyond Requires improvement, 1.1 miles away
- RI Olive Tree (Kirklees) Limited Requires improvement, 1.1 miles away
- G For You Social Care Ltd Good, 1.6 miles away
- RI Together In Care Requires improvement, 1.6 miles away