Precious Hope Health and Home Care
- Home care
- Dementia care
- Registered since 2014
- Moulton, West Northamptonshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
55 of 84
rated home care services in West Northamptonshire are rated Good, like this one.
Precious Hope Health and Home Care: inspection record
Rated Good in April 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI CSK Support 24 Ltd Northampton Requires improvement, less than 0.1 miles away
- G Cherry Care Services Limited - Northampton Good, less than 0.1 miles away
- G Creative Support - Northampton Services Good, less than 0.1 miles away
- G Creative Support - Wellingborough Services Good, less than 0.1 miles away
- RI Cynosure Healthcare Services Ltd Requires improvement, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 19 April 2023. Quoted under the Open Government Licence.
Precious Hope Health and Home Care provides care and support to older people and people with a learning disability living in their own homes. At the time of our inspection the service was supporting 28 people.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Improvements were required to the monitoring of the safety and quality of the service. Day to day oversight was in place, however, monitoring of themes and trends to drive improvement were not in place.
Read the rest of CQC's summary
People knew who to speak with if they had any complaint or concern. There was a complaints procedure in place so any complaint would be dealt with appropriately. However, relatives told us they regularly had to raise concerns with the manager about some aspects of care and support; but felt it was addressed appropriately.
People received care from a regular team of staff who had received the training and support required to carry out their roles. Staff knew how to keep people safe from abuse or harm. Safe recruitment practices were in place.
People received their prescribed medicines safely and there were effective practices to protect people from infection.
People's needs were assessed before they used the service. Risks to people's health were assessed and plans were in place to reduce any risks identified; these were reviewed regularly to ensure staff knew how to meet their needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- Well-led was rated Requires improvement on 19 April 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Jeanette Richards
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 19 April 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 07651678 (opens Companies House)
Precious Hope Health & Home Care Ltd runs 3 services in England, 2 of them in the East Midlands. 2 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Precious Hope Health & Home Care Ltd
- G Precious Hope and Home Care Limited - Milton Keynes Good. Home care, Milton Keynes, South East
- RI Precious Hope and Home Care Ltd Requires improvement. Home care, Leicester
Getting help from West Northamptonshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Northamptonshire Council
- Ask for a care needs assessment
- Phone: 0300 126 7000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Northamptonshire Council
Checked on the council's website, November 2026.
Common questions
- Does Precious Hope Health and Home Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Precious Hope Health and Home Care.
- When was Precious Hope Health and Home Care last inspected?
- The Care Quality Commission's latest rating for Precious Hope Health and Home Care was published on 19 April 2023.
- Who runs Precious Hope Health and Home Care?
- Precious Hope Health and Home Care is run by Precious Hope Health & Home Care Ltd. It runs 3 services in England, 2 of them in the East Midlands.
- What is Precious Hope Health and Home Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 April 2023.
Contact
- Phone
- 01604 644462
- Address
- Moulton Park Business Centre, Redhouse Road, Moulton Park Industrial Estate, Northampton, NN3 6AQ Map (opens Google Maps)
Compare nearby
- RI CSK Support 24 Ltd Northampton Requires improvement, less than 0.1 miles away
- G Cherry Care Services Limited - Northampton Good, less than 0.1 miles away
- G Creative Support - Northampton Services Good, less than 0.1 miles away
- G Creative Support - Wellingborough Services Good, less than 0.1 miles away
- RI Cynosure Healthcare Services Ltd Requires improvement, less than 0.1 miles away