Valley Care - Sheffield
- Home care
- Dementia care
- Registered since 2022
- Tinsley, Sheffield, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
14 months
since the latest rating was published.
81 of 85
rated home care services in Sheffield are rated Good, like this one.
Valley Care - Sheffield: inspection record
Rated Good in August 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Hales Group Limited - Sheffield No overall rating, 0.3 miles away
- – Besi Care Ltd Not yet rated, 0.3 miles away
- G Yourcare24 Good, 0.5 miles away
- – Cera Sheffield Not yet rated, 0.7 miles away
- G Principle Support Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 11 August 2025 (assessment visit 26 June 2025). Quoted under the Open Government Licence.
Date of Assessment: 2 July 2025 to 10 July 2025. The service is a care at home service providing support to adults. At the time of our assessment the provider was providing personal care to 122 people. The provider had a good learning culture and people could raise concerns. Managers investigated incidents thoroughly and identified lessons learnt to improve practice. People were protected and kept safe. Risks associated with people’s care were identified and managed to keep people safe.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
There were enough staff with the right skills, qualifications and experience to provide effective care. Managers made sure staff received training and regular appraisals to maintain high-quality care. Staff managed medicines well and involved people in planning any changes. People were involved in assessments of their needs.
Staff reviewed assessments taking account of people’s communication, personal and health needs. Staff worked well with external professionals involved in people’s care for the best outcomes and smooth transitions when moving services. Staff and leaders monitored people’s health to support healthy living.
People were treated with kindness and compassion. Staff protected people’s privacy and dignity, treated them as individuals and supported their preferences. Staff and leaders had a shared vision and culture based on listening to people and involving them in their care, with the ultimate goals of assisting people to maintain living in their own homes.
Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment. Leaders worked with the local community to deliver the best possible care and were receptive to new ideas. There was a culture of continuous improvement with staff given time and resources to try new ideas.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Maura Duggan
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Valley Care Direct Limited
- Ownership type
- Organisation
- Companies House number
- 07393628 (opens Companies House)
Valley Care Direct Limited runs 6 services in England, 3 of them in Yorkshire and the Humber. 3 are rated Good or Outstanding and 3 have no rating yet.
Other services run by Valley Care Direct Limited
- G Valley Care - Hull & East Riding Good. Home care, Hull
- G Valley Care Direct Good. Home care, Derbyshire, East Midlands
- – Valley Care - North Nottinghamshire Not yet rated. Home care, Derbyshire, East Midlands
- – Valley Care – Brookhead Lodge Not yet rated. Home care, Stockport, North West
Getting help from Sheffield City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sheffield City Council
- Ask for a care needs assessment
- Phone: 0114 273 4908
- Support for carers
- Paying for care: Sheffield City Council
Checked on the council's website, November 2026.
Common questions
- Does Valley Care - Sheffield provide nursing care?
- The Care Quality Commission's register does not list nursing care for Valley Care - Sheffield.
- When was Valley Care - Sheffield last inspected?
- The Care Quality Commission's latest rating for Valley Care - Sheffield was published on 11 August 2025.
- Who runs Valley Care - Sheffield?
- Valley Care - Sheffield is run by Valley Care Direct Limited. It runs 6 services in England, 3 of them in Yorkshire and the Humber.
- What is Valley Care - Sheffield's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 August 2025.
Contact
- Phone
- 0114 308 0843
- Address
- Unit 1, Meadow Court, Amos Road, Sheffield, S9 1BX Map (opens Google Maps)
Compare nearby
- – Hales Group Limited - Sheffield No overall rating, 0.3 miles away
- – Besi Care Ltd Not yet rated, 0.3 miles away
- G Yourcare24 Good, 0.5 miles away
- – Cera Sheffield Not yet rated, 0.7 miles away
- G Principle Support Good, 0.7 miles away