Apollo Care Blackpool
- Home care
- Dementia care
- Registered since 2022
- South Shore, Blackpool, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
19 months
since the latest rating was published.
14 of 16
rated home care services in Blackpool are rated Good, like this one.
Apollo Care Blackpool: inspection record
Rated Good in March 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Guardian Homecare (Blackpool) No overall rating, 0.1 miles away
- G Helping Hands Blackpool Good, 0.1 miles away
- G Cherish UK Ltd Good, 0.2 miles away
- G Napier Homecare Services Limited Good, 0.3 miles away
- – Beachside Residential Home Not yet rated, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 17 March 2025 (assessment visit 18 February 2025). Quoted under the Open Government Licence.
Date of assessment: 24 February 2025 to 4 March 2025. Apollo Care Blackpool is a domiciliary care agency and provides personal care to people living in their own homes. Not everyone was receiving personal care. CQC only inspects where people are receiving the regulated activity personal care. Where they do, we consider any wider social care provided. At the time of this inspection 33 people were receiving support with personal care.
- Safe Good
- Effective Good
- Caring Outstanding
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
There was an exceptional shared vision from the provider which was communicated to staff which was based on care, supporting, empowering and inspiring people. The provider had built on these values by ensuring staff were not only exceptionally skilled and motivated, but they felt empowered to give feedback and valued when they went above and beyond. The provider worked alongside staff to come up with creative ideas to ensure people were not isolated and felt part of a larger community.
Relatives reached out to us and shared their experiences of how Apollo Care Blackpool changed their relatives lives for the better, and how ‘no other care company could compare.’ People told us they were treated with exceptional kindness and the staff were like family.
Training was completed and offered in ‘bundles’ to help support staff understanding. Training was delivered in a classroom, and we saw how the core values of Apollo Care Blackpool was written into the bespoke training packages.
The provider continuously researched and developed their auditing systems to ensure any errors or mistakes were identified and corrected early on. They used tried and tested approaches such as weekly auditing exercises and had a 100% success rate when trying to bring people ready to be discharged from hospital home to their preferred place. People were involved in decisions regarding their care and had given consent where able. There was an exceptionally high level of positive feedback.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is our first inspection of this registered service. We have rated this key question good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first inspection for this service. We have rated this key question good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Outstanding
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect. This was the first inspection for this service. This key question has been rated outstanding. This meant people were truly respected and valued as individuals; and empowered as partners in their care in an exceptional service.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs. This is the first inspection for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first inspection for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Philippa Oshaughnessy
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Murray Home Care Ltd
- Ownership type
- Organisation
- Companies House number
- 14062492 (opens Companies House)
Getting help from Blackpool Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Blackpool Council
- Ask for a care needs assessment
- Phone: 01253 477800, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm. Out-of-hours emergencies: 01253 477678
- Contact adult social care online
- Support for carers
- Paying for care: Blackpool Council
Checked on the council's website, November 2026.
Common questions
- Does Apollo Care Blackpool provide nursing care?
- The Care Quality Commission's register does not list nursing care for Apollo Care Blackpool.
- When was Apollo Care Blackpool last inspected?
- The Care Quality Commission's latest rating for Apollo Care Blackpool was published on 17 March 2025.
- Who runs Apollo Care Blackpool?
- Apollo Care Blackpool is run by Murray Home Care Ltd.
- What is Apollo Care Blackpool's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 March 2025.
Contact
- Phone
- 01253 966440
- Address
- Lancaster House, Amy Johnson Way, Blackpool, FY4 2RP Map (opens Google Maps)
Compare nearby
- – Guardian Homecare (Blackpool) No overall rating, 0.1 miles away
- G Helping Hands Blackpool Good, 0.1 miles away
- G Cherish UK Ltd Good, 0.2 miles away
- G Napier Homecare Services Limited Good, 0.3 miles away
- – Beachside Residential Home Not yet rated, 0.4 miles away