Helping Hands Blackpool
- Home care
- Dementia care
- Registered since 2021
- South Shore, Blackpool, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
14 of 16
rated home care services in Blackpool are rated Good, like this one.
Helping Hands Blackpool: inspection record
Rated Good in May 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Guardian Homecare (Blackpool) No overall rating, 0.1 miles away
- G Apollo Care Blackpool Good, 0.1 miles away
- G Cherish UK Ltd Good, 0.1 miles away
- G Napier Homecare Services Limited Good, 0.4 miles away
- – Beachside Residential Home Not yet rated, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 20 May 2022. Quoted under the Open Government Licence.
This service is a domiciliary care agency. It provides personal care to people living in their own houses and flats. At the time of the inspection the agency supported 14 people.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People we spoke with commented positively about the agency. For example, one person said, "They are the best, always on time and with a smile." Staff were recruited safely and were deployed to suit specific needs of people. Staff demonstrated a good understanding about safeguarding people from the risk of abuse and training was provided. Staff managed medicines according to national guidelines. Support for people was planned to ensure the persons needs and wishes were considered. Risks were assessed in the individual homes and person centred to ensure people were protected and could be supported safely. Staff were provided with personal protective equipment to protect people and themselves from the spread of infection. Only appropriately trained staff managed people's medication needs.
Read the rest of CQC's summary
People received support with their healthcare and nutritional needs. They were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff training was ongoing and comments from staff were positive about access and continued access to courses. Staff we spoke with confirmed this.
Staff were kind, considerate and caring towards people. Staff and the registered manager asked people for their views about their care and respected the decisions they made. The service protected people's privacy and dignity and promoted their independence.
The service had a complaints procedure which was made available to people they supported. People we spoke with told us they knew how to make a complaint if they had any concerns.
The management team had auditing systems to maintain ongoing oversight of the service and make improvements where necessary. Quality assurance processes ensured people were able to give their views of the service and improvements made when they were identified.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Jade Ward
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 20 May 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Midshires Care LimitedBrand: Midshires Care Ltd
- Ownership type
- Organisation
- Companies House number
- 03959933 (opens Companies House)
Midshires Care Limited runs 151 services in England, 24 of them in the North West. 131 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 17 have no rating yet.
Other services run by Midshires Care Limited
- G Helping Hands Accrington Good. Home care, Lancashire
- G Helping Hands Aintree Good. Home care, Liverpool
- G Helping Hands Arnold Good. Home care, Nottinghamshire, East Midlands
- G Helping Hands Barnet Good. Home care, Enfield, London
Getting help from Blackpool Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Blackpool Council
- Ask for a care needs assessment
- Phone: 01253 477800, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm. Out-of-hours emergencies: 01253 477678
- Contact adult social care online
- Support for carers
- Paying for care: Blackpool Council
Checked on the council's website, November 2026.
Common questions
- Does Helping Hands Blackpool provide nursing care?
- The Care Quality Commission's register does not list nursing care for Helping Hands Blackpool.
- When was Helping Hands Blackpool last inspected?
- The Care Quality Commission's latest rating for Helping Hands Blackpool was published on 20 May 2022.
- Who runs Helping Hands Blackpool?
- Helping Hands Blackpool is run by Midshires Care Limited. It runs 151 services in England, 24 of them in the North West.
- What is Helping Hands Blackpool's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 20 May 2022.
Contact
- Phone
- 01253 202949
- Address
- Office 11, Blackpool Business Park, Amy Johnson Way, Blackpool, FY4 2RF Map (opens Google Maps)
Compare nearby
- – Guardian Homecare (Blackpool) No overall rating, 0.1 miles away
- G Apollo Care Blackpool Good, 0.1 miles away
- G Cherish UK Ltd Good, 0.1 miles away
- G Napier Homecare Services Limited Good, 0.4 miles away
- – Beachside Residential Home Not yet rated, 0.4 miles away