Gold Care Services Ltd
- Home care
- Registered since 2010
- Caterham, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
177 of 209
rated home care services in Surrey are rated Good, like this one.
Gold Care Services Ltd: inspection record
Rated Good in August 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Care Options Good, 0.4 miles away
- G Nightingale Holistic Services Good, 0.4 miles away
- G Excellent Care Ltd Good, 0.4 miles away
- G Loving Care Domiciliary Services Limited Good, 0.4 miles away
- G Supreme Care Services Limited Good, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 15 August 2023. Quoted under the Open Government Licence.
Gold Care Services is a supported living service providing personal care to 11 at the time of the inspection. The service can support up to 16 people.
What inspectors found
Right Support: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff supported people by promoting their independence through various activities and day to day tasks.
Read the rest of CQC's summary
Right Care: People received person-centred care and staff respected people's privacy and human rights. We saw many examples of people making decisions in relation to their care and relatives making decisions, where appropriate.
Right Culture: Improvement has been noted since the last inspection. The culture within the service showed people felt involved with the running of their homes and staff encouraged people to make decisions. Through various meetings, records and through observations we saw staff include people in the general day to day of the home. People appeared more confident and happier with the service.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 15 August 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Gold Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 06715290 (opens Companies House)
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Gold Care Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Gold Care Services Ltd.
- When was Gold Care Services Ltd last inspected?
- The Care Quality Commission's latest rating for Gold Care Services Ltd was published on 15 August 2023.
- Who runs Gold Care Services Ltd?
- Gold Care Services Ltd is run by Gold Care Services Ltd.
- What is Gold Care Services Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 August 2023.
Contact
- Phone
- 01883 349282
- Address
- 39 Town End, Caterham On The Hill, Caterham, CR3 5UJ Map (opens Google Maps)
Compare nearby
- G Care Options Good, 0.4 miles away
- G Nightingale Holistic Services Good, 0.4 miles away
- G Excellent Care Ltd Good, 0.4 miles away
- G Loving Care Domiciliary Services Limited Good, 0.4 miles away
- G Supreme Care Services Limited Good, 0.5 miles away