Advance Newham Domiciliary Care and Supported Living Services
Home care, Newham
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Advance Newham Domiciliary Care and Supported Living Services: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in August 2025.
The latest rating was published 14 months ago.
What inspectors found
From the Care Quality Commission's assessment published 11 August 2025 (assessment visit 2 July 2025). Quoted under the Open Government Licence.
Date of assessment 3 July 2025 to 21 July 2025. Advance Newham Domiciliary Care and Supported Living Service is a supported living service for 5 people with learning disabilities and autistic people in their own flats. As part of this service’s registration, they additionally support a person with personal care in their own home nearby.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and access to communities that most people take for granted. ‘Right support, right care, right culture’ is a guidance CQC follows to make assessments and judgements about services supporting people which providers must adhere to.
Read the full summary
People’s care plans were well written with a level of detail that ensured people received good care. They were person centred and informed the reader about who the person was, what was important to them and how they wanted to be supported.
There was a well-established staff team, many who had worked in the service for a number of years. There were no staff vacancies which meant that people were always supported by the same people, giving them the consistency they needed.
People were supported to make decisions about the care they received. Records indicated that people were central to decisions and where that was difficult, other people such as families and professionals were involved.
Feedback we received from families was overwhelmingly positive and it was clear that relationships between the service and the families was based on honesty and transparency and had been established over many years.
The support people received was person centred. Information written about them outlined in detail the individual preferences of how people wanted to be supported. People’s support throughout each day was tailored to what they wanted and the flats they lived in were reflective of who they were.
This was the first assessment for this service, and we rated it good.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service and this key question has been rated good. This meant that people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Flat 1, Springtail Court 94d, Earlham Grove, London, E7 9AR |
|---|---|
| Neighbourhood | Forest Gate, Newham |
| Phone | 07882 100602 |
| Registered manager | Maria Mahmood |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Advance Housing and Support LtdBrand: Advance Housing and Support Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | IP21143R (opens Companies House) |
Advance Housing and Support Ltd runs 3 services in London. 0 are rated Good or Outstanding and 3 have no rating yet.
Other services run by Advance Housing and Support Ltd
- – Advance Bexley, Kent and East London Domicilary Care and Supported Living Services Home care, BexleyNot yet rated
- – Advance Rotheley House Home care, HackneyNot yet rated
Nearest alternatives
- – ADS Newham Limited Home care, 0.2 miles awayNot yet rated
- – Carezone London Ltd Home care, 0.2 miles awayNot yet rated
- – City Gate House Home care, 0.2 miles awayNot yet rated
- RI DJ Vision Healthcare Home care, 0.2 miles awayRequires improvement
- G Forest Gate Home care, 0.2 miles awayGood
Getting help from London Borough of Newham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Newham
- Ask for a care needs assessment
- Phone: 020 8430 2000, option 2, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Newham
Checked on the council's website, November 2026.
Common questions
- Does Advance Newham Domiciliary Care and Supported Living Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Advance Newham Domiciliary Care and Supported Living Services.
- When was Advance Newham Domiciliary Care and Supported Living Services last inspected?
- The Care Quality Commission's latest rating for Advance Newham Domiciliary Care and Supported Living Services was published on 11 August 2025.
- Who runs Advance Newham Domiciliary Care and Supported Living Services?
- Advance Newham Domiciliary Care and Supported Living Services is run by Advance Housing and Support Ltd. It runs 3 services in London.
- What is Advance Newham Domiciliary Care and Supported Living Services's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.