Oice Support Services
- Home care
- Dementia care
- Registered since 2023
- Unstone Green, Derbyshire, East Midlands
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
15 months
since the latest rating was published.
96%
of rated home care services in Derbyshire are Good or Outstanding (85% across the East Midlands, 88% across England).
Oice Support Services: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Golden Years Support Services (Good, less than 0.1 miles away) and Individual Homecare Services (Good, less than 0.1 miles away).
Nearest home care services:
- G Golden Years Support Services Good, less than 0.1 miles away
- G Individual Homecare Services Good, less than 0.1 miles away
- – Novelty Healthcare Ltd Not yet rated, less than 0.1 miles away
- G Bluebird Care (Chesterfield & NE Derbyshire) Good, 0.1 miles away
- G Care Relief Team Limited - Unit 8 The Bridge Business Centre Good, 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 8 July 2025 (assessment visit 4 April 2025). Quoted under the Open Government Licence.
Date of assessment 6 May to 13 June 2025. CQC only inspects where people are receiving the regulated activity personal care. This is help with tasks related to personal hygiene and eating. Where they do, we consider any wider social care provided. At the time of this inspection, 103 people were receiving support with personal care.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People were protected and kept safe. Staff understood and managed risks. Where risks were identified, these were mitigated. There were enough staff with the right skills, qualifications and experience. There were systems in place to protect people from harm, including how medicines were managed. People were involved in assessments and regular reviews of their needs. Care plans and assessments took account of people’s communication, personal care and health needs. People were treated with kindness and compassion. Staff worked in partnership with other agencies to make sure people achieved the best outcomes. The provider and staff had a shared vision and culture based on listening, learning and trust. Staff felt encouraged to be open and supported to give feedback and were treated well when they did so. There were clear arrangements for accountability and staff understood their roles and responsibilities.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been Good: This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this service. This key question has been rated Good: This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service. This key question has been rated Good: This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this service. This key question has been rated Good: This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service. This key question has been rated Good: This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Enock Anane
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Oice Support Services Ltd
- Ownership type
- Organisation
- Companies House number
- 11269700 (opens Companies House)
Getting help from Derbyshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Derbyshire County Council
- Ask for a care needs assessment
- Phone: 01629 533190, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Derbyshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Oice Support Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Oice Support Services.
- When was Oice Support Services last inspected?
- The Care Quality Commission's latest rating for Oice Support Services was published on 8 July 2025.
- Who runs Oice Support Services?
- Oice Support Services is run by Oice Support Services Ltd.
- What is Oice Support Services's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 07875 849127
- Address
- Office 65, Dunston House, Dunston Road, Chesterfield, S41 9QD Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Golden Years Support Services (Good, less than 0.1 miles away) and Individual Homecare Services (Good, less than 0.1 miles away).
Nearest home care services:
- G Golden Years Support Services Good, less than 0.1 miles away
- G Individual Homecare Services Good, less than 0.1 miles away
- – Novelty Healthcare Ltd Not yet rated, less than 0.1 miles away
- G Bluebird Care (Chesterfield & NE Derbyshire) Good, 0.1 miles away
- G Care Relief Team Limited - Unit 8 The Bridge Business Centre Good, 0.1 miles away