Golden Years Support Services
- Home care
- Dementia care
- Registered since 2019
- Unstone Green, Derbyshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
87 of 96
rated home care services in Derbyshire are rated Good, like this one.
Golden Years Support Services: inspection record
Rated Good in October 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Individual Homecare Services Good, less than 0.1 miles away
- – Novelty Healthcare Ltd Not yet rated, less than 0.1 miles away
- – Oice Support Services No overall rating, less than 0.1 miles away
- G Bluebird Care (Chesterfield & NE Derbyshire) Good, 0.1 miles away
- G Care Relief Team Limited - Unit 8 The Bridge Business Centre Good, 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 7 October 2022. Quoted under the Open Government Licence.
Golden Years Support Services is a care at home service providing the regulated activity of personal care to 23 people at the time of this inspection. The service provides support to older and younger adults with a range of health needs. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People were supported to keep safe by competent staff who knew them well. Areas of risk in people's lives were identified through assessments and systems were in place to manage these risks. People, or their families where appropriate, were involved in planning and reviewing their care.
Read the rest of CQC's summary
Staff were trained to provide a good standard of care, taking into account people's choices and promoting their independence. People were supported to access services to maintain their health and wellbeing. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were treated with kindness, compassion, dignity and respect. The service used feedback from people to improve services.
People, or their relatives, knew where to take any concerns they had and felt listened to. People felt the service was flexible to meet their needs. The service was committed to delivering a high standard of end of life care to people at the right time in the right place.
The service was consistently well led and managed. The person-centred vision of the service was consistently demonstrated in the values and practices of the staff.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Karen Reilly
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 7 October 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 11895092 (opens Companies House)
Getting help from Derbyshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Derbyshire County Council
- Ask for a care needs assessment
- Phone: 01629 533190, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Derbyshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Golden Years Support Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Golden Years Support Services.
- When was Golden Years Support Services last inspected?
- The Care Quality Commission's latest rating for Golden Years Support Services was published on 7 October 2022.
- Who runs Golden Years Support Services?
- Golden Years Support Services is run by Golden Years Support Services Ltd.
- What is Golden Years Support Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 October 2022.
Contact
- Phone
- 01246 488731
- Address
- Offices 49, 51 and 52 Dunston House, Dunston Road, Chesterfield, S41 9QD Map (opens Google Maps)
Compare nearby
- G Individual Homecare Services Good, less than 0.1 miles away
- – Novelty Healthcare Ltd Not yet rated, less than 0.1 miles away
- – Oice Support Services No overall rating, less than 0.1 miles away
- G Bluebird Care (Chesterfield & NE Derbyshire) Good, 0.1 miles away
- G Care Relief Team Limited - Unit 8 The Bridge Business Centre Good, 0.1 miles away