Beaumaris Healthcare Limited

People's experience of using this service: Since our previous inspection, improvement had been made in all areas of the service.

Quality assurance systems had been improved and now effectively monitored the quality of the care provided.

People's medicines were safely managed, and they received them when they needed them. They were safely supported by staff who understood any risks to the person and how to help reduce them. Staff had been trained to recognise and report any safety concerns, including abuse.

Staff had been safely recruited, to help ensure they were suitable to work with people in their own homes.

Staff training was monitored to ensure it was relevant and up to date. Staff were observed in their roles to ensure they were competent.

People were supported to maintain good health and staff worked with other healthcare professionals where necessary.

People were asked for their consent their right to make their own decisions about their own care and treatment were supported by staff.

People were supported by staff who were kind and caring. People were involved in their own care and treated with dignity and respect.

People received individualised care which was regularly reviewed with them to ensure it met any changing needs.

People's feedback about their experience of care were sought and improvements were made, where necessary.