Brisca Healthcare
- Home care
- Dementia care
- Registered since 2023
- County Durham, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
14 months
since the latest rating was published.
39 of 45
rated home care services in County Durham are rated Good, like this one.
Brisca Healthcare: inspection record
Rated Good in August 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Tender Glove Healthcare Not yet rated, less than 0.1 miles away
- G Comfort Call Durham Good, 2.1 miles away
- – COMFYCARE VILLAS LTD Not yet rated, 2.4 miles away
- – Vestra Homecare Durham Not yet rated, 2.6 miles away
- G Langley House Care Centre Good, 3.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 14 August 2025 (assessment visit 9 May 2025). Quoted under the Open Government Licence.
Date of Assessment: 3 July to 11 August 2025.
The service is a care at home service registered to provide support to teenage children, younger adults, older people, people living with dementia, people with a learning disability, autistic people, sensory impairment, mental health conditions and physical disabilities. At the time of inspection there were 26 people receiving the regulated activity. This was the first rated inspection of the service. A registered manager was in place, who was also the nominated individual (NI). The NI is registered with the Commission and is legally responsible to ensure that the service is compliant with legal and regulatory requirements.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found the provider was meeting the values of ‘Right support, right care, right culture.’
People, relatives and staff spoke positively about the service and management. Staff received training to maintain high-quality care. There were enough staff with the necessary skills, qualifications and experience. People received effective and consistent care that met their needs. They were treated with kindness and compassion. Staff protected people’s privacy and dignity. Processes were in place to assess risks associated with people’s care and their home environment. People were protected and kept safe. Staff knew people’s needs, and detailed care plans were in place to help ensure people received person-centred care. Medicines were managed safely. People had choice in their care. Staff made sure people understood and were involved in decisions about their care and treatment. Accidents and incidents were investigated, action taken, and lessons learned. There was an effective quality assurance system to assess the quality of care in the service. Staff and leaders demonstrated a listening culture and were open to learning and improvements.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first inspection of this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment of this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment of this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated good. This meant the service management and leadership were consistent. Leaders and the culture they created supported the delivery of high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Tendai Chimhini
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Brisca Healthcare Ltd
- Ownership type
- Organisation
- Companies House number
- 09165393 (opens Companies House)
Brisca Healthcare Ltd runs 2 services in England, 1 of them in the North East. 2 are rated Good or Outstanding.
Other services run by Brisca Healthcare Ltd
- G Brisca Healthcare Ltd Good. Home care, Essex, East of England
Getting help from Durham County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Durham County Council
- Ask for a care needs assessment
- Phone: 03000 267 979
- Contact adult social care online
- Support for carers
- Paying for care: Durham County Council
Checked on the council's website, November 2026.
Common questions
- Does Brisca Healthcare provide nursing care?
- The Care Quality Commission's register does not list nursing care for Brisca Healthcare.
- When was Brisca Healthcare last inspected?
- The Care Quality Commission's latest rating for Brisca Healthcare was published on 14 August 2025.
- Who runs Brisca Healthcare?
- Brisca Healthcare is run by Brisca Healthcare Ltd. It runs 2 services in England, 1 of them in the North East.
- What is Brisca Healthcare's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 August 2025.
Contact
- Phone
- 0191 380 5522
- Address
- Office 8, East Durham Business Centre, Station Town, Wingate, TS28 5HD Map (opens Google Maps)
Compare nearby
- – Tender Glove Healthcare Not yet rated, less than 0.1 miles away
- G Comfort Call Durham Good, 2.1 miles away
- – COMFYCARE VILLAS LTD Not yet rated, 2.4 miles away
- – Vestra Homecare Durham Not yet rated, 2.6 miles away
- G Langley House Care Centre Good, 3.5 miles away