Utopia Care Limited - Thurrock Branch
- Home care
- Dementia care
- Registered since 2023
- East Tilbury, Thurrock, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
11 months
since the latest rating was published.
36 of 40
rated home care services in Thurrock are rated Good, like this one.
Utopia Care Limited - Thurrock Branch: inspection record
Rated Good in November 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Home Instead Thurrock Good, less than 0.1 miles away
- – Knice Care Limited Not yet rated, 0.9 miles away
- RI 1st Central Care Ltd Requires improvement, 1.3 miles away
- – Multi Gen Consult Ltd Not yet rated, 1.4 miles away
- G Cedar House - The Annex Good, 1.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 11 November 2025 (assessment visit 9 October 2025). Quoted under the Open Government Licence.
Date of assessment: 31 October 2025 to 6 November 2025.
Utopia Care Limited – Thurrock Branch provides personal care and support to people who require assistance in their own home. This service is a domiciliary care agency. At the time of our assessment 59 people were being supported by the service. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
- Safe Good
- Effective Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The assessment was completed to follow up on the last assessment to see if improvements had been made. We found the service had made improvements and are no longer in breach of regulations in person-centred care, safe care and treatment, good governance and safe and effective staffing. The registered manager had a clear structure in place, which now included a second registered manager and a care coordinator. The registered manager had systems in place to monitor the service, which provided good oversight to monitor and improve outcomes for people. This assessment was announced.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Anna Peters
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Utopia Care Limited
- Ownership type
- Organisation
- Companies House number
- 14244512 (opens Companies House)
Utopia Care Limited runs 2 services, all in the East of England. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Utopia Care Limited
- RI Utopia Care Limited Requires improvement. Home care, Norfolk
Getting help from Thurrock Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Thurrock Council
- Ask for a care needs assessment
- Phone: 01375 511 000, Monday to Friday, 9am to 5pm (limited service 7am to 7pm, seven days a week)
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Utopia Care Limited - Thurrock Branch provide nursing care?
- The Care Quality Commission's register does not list nursing care for Utopia Care Limited - Thurrock Branch.
- When was Utopia Care Limited - Thurrock Branch last inspected?
- The Care Quality Commission's latest rating for Utopia Care Limited - Thurrock Branch was published on 11 November 2025.
- Who runs Utopia Care Limited - Thurrock Branch?
- Utopia Care Limited - Thurrock Branch is run by Utopia Care Limited. It runs 2 services, all in the East of England.
- What is Utopia Care Limited - Thurrock Branch's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 November 2025.
Contact
- Address
- The Old Rectory, Mucking Wharf Road, Stanford-le-hope, SS17 0RN Map (opens Google Maps)
Compare nearby
- G Home Instead Thurrock Good, less than 0.1 miles away
- – Knice Care Limited Not yet rated, 0.9 miles away
- RI 1st Central Care Ltd Requires improvement, 1.3 miles away
- – Multi Gen Consult Ltd Not yet rated, 1.4 miles away
- G Cedar House - The Annex Good, 1.5 miles away