Rated Care Homes

Aark Health Limited

Home care, Redbridge

G

Good

Rated on

Rating from the Care Quality Commission.

Aark Health Limited: inspection record

Home care, Redbridge

Rated Good in October 2026.

Aark Health Limited: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Rated Good in October 2026.

The latest rating was published this month.

How it compares locally

  • One of 57 Good home care services in Redbridge, out of 63 with a rating.

What inspectors found

From the Care Quality Commission's assessment published 23 October 2026 (assessment visit 11 September 2026). Quoted under the Open Government Licence.

Date of assessment: 11 September 2026 to 28 September 2026

Aark Health Limited provides care and support to people living in their own homes. Not everyone using Aark Health Limited received a CQC regulated activity; CQC only inspects when the service being received by people is within the definition of the regulated activity of ‘personal care’; such as help with tasks related to personal hygiene and eating. Where we do, we also consider any wider social care provided. At the time of the assessment, the service was supporting 8 people with personal care.

Read the full summary

This assessment was carried out with a site visit to the office location on 14 September 2026.

Systems were in place to ensure people were safe when receiving care and support. Not all risk assessments were robust. The service recruited staff safely and pre-employment checks were completed. The service established systems to prevent the spread of infections. Staff had been trained to perform their roles effectively and systems were in place for staff to attend calls on time. Staff received regular supervisions and were supported by the management team. Protocols were not in place for medicines to be administered when needed such as paracetamols to ensure it was administered in a safe way.

People’s needs were assessed and they were involved in decisions about their care. Consent was sought from people prior to receiving care and support. Not all care plans were personalised to ensure people received person centred care consistently.

Staff were kind and caring towards people and had a positive relationship with them. Staff respected people’s privacy and dignity and encouraged people to be independent where possible.

Quality assurance systems provided oversight of the service. Leaders sought regular feedback from staff, people, and their relatives to foster a culture of continuous improvement.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

    This is the first assessment for this service. This key question has been rated Good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    This is the first assessment for this service. This key question has been rated Good. This meant people’s outcomes were consistently good and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    This is the first assessment for this service. This key question has been rated Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.

    This is the first assessment for this service. This key question has been rated Good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    This is the first assessment for this service. This key question has been rated Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask the service

  • Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  • Ask how visit times are agreed and who covers when your usual carer is away.

Contact and registration details

Details for Aark Health Limited
AddressG-11 Olympic House, 28-42 Clements Road, Ilford, IG1 1BA
NeighbourhoodIlford, Redbridge
Phone020 8124 8383
Websitewww.caremark.co.uk/locations/redbridge/
Registered with the CQC since
What it provides
  • Domiciliary care service
Who it supports
  • Older People
  • Physical Disability
  • Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Aark Health Limited
ProviderAark Health Limited
Ownership typeOrganisation
Companies House number14307418 (opens Companies House)

Nearest alternatives

  1. G
    Care Avenues Limited - London Home care, less than 0.1 miles away
    Good
  2. –
    Caring Arms Together Ltd Home care, less than 0.1 miles away
    Not yet rated
  3. G
    Dennyson Care Limited Home care, less than 0.1 miles away
    Good
  4. G
    Felix Health Home care, less than 0.1 miles away
    Good
  5. G
    Goldstar Care Services Limited Home care, less than 0.1 miles away
    Good

See all home care in Redbridge

Getting help from London Borough of Redbridge

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Aark Health Limited provide nursing care?
The Care Quality Commission's register does not list nursing care for Aark Health Limited.
When was Aark Health Limited last inspected?
The Care Quality Commission's latest rating for Aark Health Limited was published on 23 October 2026.
Who runs Aark Health Limited?
Aark Health Limited is run by Aark Health Limited.
What is Aark Health Limited's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 23 October 2026.