Goldstar Care Services Limited
Home care, Redbridge
Good
Rated on
Rating from the Care Quality Commission.
Goldstar Care Services Limited: inspection record
Rated Good in December 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2018. Rated Good in 2018 and December 2023.
It has been rated Good at every inspection since 2018. The latest rating was published about 3 years ago.
How it compares locally
- One of 57 Good home care services in Redbridge, out of 63 with a rating.
About the service
From the Care Quality Commission's inspection report published 2 December 2023. Quoted under the Open Government Licence.
Goldstar Care Services Limited is a domiciliary care agency providing personal care to adults in their own home. Not everyone who used the service received the regulated activity of personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
At the time of this inspection, the service was providing personal care to 37 people in their own homes.
What inspectors found
People were supported by regular staff who were safely recruited and who had the relevant training and qualifications to support them safely. There were sufficient staff to meet people's needs and ensure no care calls were missed.
People told us they felt safe and comfortable in the company of the staff who knew them well and were kind and caring. The feedback from people was overwhelmingly positive and demonstrated that a caring and empowering culture was well embedded across the organisation.
Read the full summary
Staff understood how to protect and safeguard people. Risk assessments had been carried out to identify the risks people faced. These included information about how to mitigate those risks.
Medicines were managed in a safe way. Infection control and prevention systems were in place. Accidents and incidents were reviewed to see if any lessons could be learnt from them.
Systems to monitor the quality and safety of the service were in place. Staff reported having a positive relationship with the provider and felt communication was effective. Quality monitoring systems allowed for the effective monitoring of the service by the provider.
Staff demonstrated a strong level of engagement, a real sense of pride of working for Goldstar Care Services Limited and there was a high level of staff satisfaction. The provider had an ambition to be innovative and put people at the centre of the service delivery. They welcomed any form of external and internal auditing and feedback received was treated as an opportunity to reflect and further improve the quality of the service for people.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Olympic House, 28-42 Clements Road, Ilford, IG1 1BA |
|---|---|
| Neighbourhood | Ilford, Redbridge |
| Phone | 07474 991303 |
| Website | www.goldstarcareservices.co.uk |
| Registered manager | Parita Harrison |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 2 December 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Goldstar Care Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10696455 (opens Companies House) |
Nearest alternatives
- G Aark Health Limited Home care, less than 0.1 miles awayGood
- G Care Avenues Limited - London Home care, less than 0.1 miles awayGood
- – Caring Arms Together Ltd Home care, less than 0.1 miles awayNot yet rated
- G Dennyson Care Limited Home care, less than 0.1 miles awayGood
- G Felix Health Home care, less than 0.1 miles awayGood
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does Goldstar Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Goldstar Care Services Limited.
- When was Goldstar Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Goldstar Care Services Limited was published on 2 December 2023.
- Who runs Goldstar Care Services Limited?
- Goldstar Care Services Limited is run by Goldstar Care Services Limited.
- What is Goldstar Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 December 2023.