Continuity Healthcare Services Private Limited
- Home care
- Registered since 2023
- Salisbury, Wiltshire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 months
since the latest rating was published.
89 of 98
rated home care services in Wiltshire are rated Good, like this one.
Continuity Healthcare Services Private Limited: inspection record
Rated Good in June 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Abletrust Care Southwest Not yet rated, less than 0.1 miles away
- G Connect and Care Good, less than 0.1 miles away
- – Custodian Care Ltd Not yet rated, less than 0.1 miles away
- – Helping Hands Salisbury Not yet rated, less than 0.1 miles away
- – New Support Care Limited No overall rating, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 1 June 2026 (assessment visit 8 April 2026). Quoted under the Open Government Licence.
Date of Assessment: 20 April 2026. Continuity Healthcare Services Private Limited is a home care service providing personal care for adults. This inspection was carried out in response to the rating of requires improvement at the last inspection. At this inspection we found the provider had made improvements and was no longer in breach of regulations.
- Safe Good
- Well-led Good
Read the rest of CQC's summary
The provider had taken action to address the shortfalls identified at the last inspection. The service now had effective systems to ensure people were supported by staff who were competent, skilled and experienced. Staff had received effective training to help them support people. Staffing levels and scheduling of care calls meant staff generally arrived on time to provide care for people. When staff were running late, people were now informed of the delay to their call.
People had now been supported to develop clear risk assessments and management plans, setting out support they needed to safely manage risks they faced. The plans had been developed with relevant professionals and had been regularly reviewed and updated as people’s needs changed. Staff demonstrated a good understanding of the risks people faced and how to support them safely.
People were supported to take their medicines safely. Incidents and accidents were clearly recorded and reviewed by managers to ensure any learning was implemented.
Members of the management team demonstrated they had the skills, knowledge and experience to lead effectively. Governance systems were now effective in identifying shortfalls in the service and ensuring improvements were made.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Arafa Begum
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 08954206 (opens Companies House)
Continuity Healthcare Services Ltd runs 3 services in England, 1 of them in the South West. 1 is rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Continuity Healthcare Services Ltd
- RI Continuity Health Care Services PVT Limited Requires improvement. Home care, Leicestershire, East Midlands
- RI Continuity Healthcare Services Private Limited Requires improvement. Home care, Warwickshire, West Midlands
Getting help from Wiltshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wiltshire Council
- Ask for a care needs assessment
- Phone: 0300 456 0111, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Wiltshire Council
Checked on the council's website, November 2026.
Common questions
- Does Continuity Healthcare Services Private Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Continuity Healthcare Services Private Limited.
- When was Continuity Healthcare Services Private Limited last inspected?
- The Care Quality Commission's latest rating for Continuity Healthcare Services Private Limited was published on 1 June 2026.
- Who runs Continuity Healthcare Services Private Limited?
- Continuity Healthcare Services Private Limited is run by Continuity Healthcare Services Ltd. It runs 3 services in England, 1 of them in the South West.
- What is Continuity Healthcare Services Private Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 June 2026.
Contact
- Phone
- 024 7705 0729
- Address
- Cross Keys House, 22 Queen Street, Salisbury, SP1 1EY Map (opens Google Maps)
Compare nearby
- – Abletrust Care Southwest Not yet rated, less than 0.1 miles away
- G Connect and Care Good, less than 0.1 miles away
- – Custodian Care Ltd Not yet rated, less than 0.1 miles away
- – Helping Hands Salisbury Not yet rated, less than 0.1 miles away
- – New Support Care Limited No overall rating, less than 0.1 miles away