Sylvian Care Farnham
- Home care
- Dementia care
- Registered since 2023
- Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 months
since the latest rating was published.
177 of 209
rated home care services in Surrey are rated Good, like this one.
Sylvian Care Farnham: inspection record
Rated Good in June 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Right at Home GF Outstanding, 0.3 miles away
- – Bennett Care Hampshire Ltd Not yet rated, 1.2 miles away
- G Third Hand Care Good, 1.4 miles away
- G Bells Piece Supported Living Service Good, 1.4 miles away
- G Goodness & Mercy Healthcare Limited Good, 1.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 10 June 2026 (assessment visit 4 June 2026). Quoted under the Open Government Licence.
Date of assessment: 4 June and 5 June 2026.
Sylvian Care Farnham is a domiciliary care agency. The service is registered to support younger and older adults, those with mental health conditions, physical disabilities and people living with dementia.
This was the first assessment of this newly registered service. At the time of the inspection there were 6 people being supported with personal care. As part of this assessment we also reviewed information in the ‘Provider Information Return’ (PIR). This is a comprehensive, structured self-assessment document that providers must submit to the CQC.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People were protected from abuse and avoidable harm. The provider had a positive learning culture and systems to record, investigate and respond to accidents and incidents These systems were used effectively, and lessons were shared with staff to support continuous learning and improvement. Leaders and staff understood their responsibility to report and investigate safeguarding concerns.
Care and support were effective and outcomes were consistently positive. People’s needs were assessed comprehensively before care commenced and were reviewed regularly to ensure support remained appropriate and responsive to change. Staff worked in line with evidence‑based practice and in partnership with health and social care professionals to ensure joined‑up care and continuity.
Leaders had clear governance arrangements and used audits, feedback and performance information to monitor quality and drive improvements. The culture was open, inclusive and supportive, with a strong focus on staff wellbeing and development.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered- amend as required service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered- amend as required service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Cornel-Claudiu Dordea
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Proseniors Care Ltd
- Ownership type
- Organisation
- Companies House number
- 14692599 (opens Companies House)
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Sylvian Care Farnham provide nursing care?
- The Care Quality Commission's register does not list nursing care for Sylvian Care Farnham.
- When was Sylvian Care Farnham last inspected?
- The Care Quality Commission's latest rating for Sylvian Care Farnham was published on 10 June 2026.
- Who runs Sylvian Care Farnham?
- Sylvian Care Farnham is run by Proseniors Care Ltd.
- What is Sylvian Care Farnham's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 June 2026.
Contact
- Phone
- 01252 957595
- Address
- Suite 2, Coltwood House, 2 Tongham Road, Runfold, Farnham, GU10 1PH Map (opens Google Maps)
Compare nearby
- O Right at Home GF Outstanding, 0.3 miles away
- – Bennett Care Hampshire Ltd Not yet rated, 1.2 miles away
- G Third Hand Care Good, 1.4 miles away
- G Bells Piece Supported Living Service Good, 1.4 miles away
- G Goodness & Mercy Healthcare Limited Good, 1.4 miles away