Rated Care Homes

Multiple Care Solutions Ltd

Home care, Barking and Dagenham

G

Good

Rated on

Rating from the Care Quality Commission.

Multiple Care Solutions Ltd: inspection record

Home care, Barking and Dagenham

Rated Good in May 2025.

Multiple Care Solutions Ltd: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Rated Good in May 2025.

The latest rating was published 17 months ago.

How it compares locally

  • One of 57 Good home care services in Barking and Dagenham, out of 67 with a rating.

What inspectors found

From the Care Quality Commission's assessment published 28 May 2025 (assessment visit 5 March 2025). Quoted under the Open Government Licence.

Multiple Care Solutions Ltd is a domiciliary care service providing support to people who live in their own home. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is where people receive help with tasks related to personal hygiene and eating. At the time of the inspection there was 1 person receiving personal care, and the provider supported 1 other person with tasks not related to personal care.

This was a planned assessment of all quality statements under the key questions of safe, effective, caring, responsive and well-led.This service registered with us on 18 March 2020 and this was their first assessment. The service first became operational in December 2024. The service has been rated good in all domains and good overall following this assessment.

Read the full summary

Steps had been taken to safeguard people from abuse and risk assessments were in place to help mitigate risks people faced. There were enough staff to support people and robust staff recruitment practices were in place. Medicines were mostly managed in a way that was safe. People’s needs were assessed and reviewed. Staff undertook training to support them in their role. Staff, management and people worked together to ensure needs were met. People were able to consent to their care. The provider promoted the wellbeing of its staff. Care and support was person centred. Needs were met in relation to equality and diversity. People were listened to and involved in planning their care. The provider had various quality assurance and monitoring systems in place to help drive improvements. Staff and people who used the service spoke positively about the leadership team and there was a shared and open culture at the service.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask the service

  • Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  • Ask how visit times are agreed and who covers when your usual carer is away.

Contact and registration details

Details for Multiple Care Solutions Ltd
AddressHub-0-19D, London East-UK, Yewtree Avenue, Dagenham, RM10 7FN
NeighbourhoodDagenham, Barking and Dagenham
Phone020 3773 2743
Registered managerRita Suubi
Registered with the CQC since
What it provides
  • Domiciliary care service
Who it supports
  • Learning disabilities or autistic spectrum disorder
  • Older People
  • Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Multiple Care Solutions Ltd
ProviderMultiple Care Solutions Ltd
Ownership typeOrganisation
Companies House number11930610 (opens Companies House)

Nearest alternatives

  1. G
    Axcelence Limited Home care, less than 0.1 miles away
    Good
  2. –
    Future Care Service 2010 Limited Home care, less than 0.1 miles away
    No overall rating
  3. G
    Shalom Health Recruitment Ltd Home care, less than 0.1 miles away
    Good
  4. G
    Top-Notch Healthcare Services Limited Home care, less than 0.1 miles away
    Good
  5. RI
    Yewtree Avenue Home care, less than 0.1 miles away
    Requires improvement

See all home care in Barking and Dagenham

Getting help from London Borough of Barking and Dagenham

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Multiple Care Solutions Ltd provide nursing care?
The Care Quality Commission's register does not list nursing care for Multiple Care Solutions Ltd.
When was Multiple Care Solutions Ltd last inspected?
The Care Quality Commission's latest rating for Multiple Care Solutions Ltd was published on 28 May 2025.
Who runs Multiple Care Solutions Ltd?
Multiple Care Solutions Ltd is run by Multiple Care Solutions Ltd.
What is Multiple Care Solutions Ltd's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 28 May 2025.