Yewtree Avenue
Home care, Barking and Dagenham
Requires improvement
Rated on
Rating from the Care Quality Commission.
Yewtree Avenue: inspection record
Rated Requires improvement in March 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2017. Rated Good in 2017 and 2020, then Requires improvement in 2021 and March 2023.
The latest rating was published about 4 years ago.
How it compares locally
- One of 10 Requires improvement home care services in Barking and Dagenham, out of 67 with a rating.
About the service
From the Care Quality Commission's inspection report published 25 March 2023. Quoted under the Open Government Licence.
Yewtree Avenue (known as Blueboard Care Services) is a domiciliary care agency registered to provide personal care. At the time of the inspection 118 people were receiving care, 5 of whom lived in 2 supported living services the service managed.
What inspectors found
Right Support People had mixed views about staffing and our analysis showed improvements to call planning were required. The service told us they would address this. The service worked with other agencies to support people's needs.
Right Care Improvements had been made to medicines management since our last inspection and these were now managed safely. Similarly, improvements had been made to risk assessments and we found these were now being completed correctly and contained appropriate person-centred information.
Read the full summary
There were systems in place to safeguard people from harm and abuse. Lessons were learned when things gone wrong. Infection control practice was robust as were recruitment measures.
Right culture People had mixed views about the culture at the service, though staff were positive about the management. Similarly, there were mixed views about how the service engaged with people or relatives. Some told us they felt the service could improve in this regard.
Questions to ask the service
- Safe was rated Requires improvement on 25 March 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 25 March 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Contact and registration details
| Address | Hub 131, Londoneast Business & Technical Park, Yewtree Avenue, Dagenham, RM10 7FN |
|---|---|
| Neighbourhood | Dagenham, Barking and Dagenham |
| Phone | 020 3773 2214 |
| Website | www.blueboardcareservices.co.uk |
| Registered manager | Elizabeth Oyerokun |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 4 inspection reports, latest 25 March 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Blueboard Care Services Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 09894779 (opens Companies House) |
Nearest alternatives
- G Axcelence Limited Home care, less than 0.1 miles awayGood
- – Future Care Service 2010 Limited Home care, less than 0.1 miles awayNo overall rating
- G Multiple Care Solutions Ltd Home care, less than 0.1 miles awayGood
- G Shalom Health Recruitment Ltd Home care, less than 0.1 miles awayGood
- G Top-Notch Healthcare Services Limited Home care, less than 0.1 miles awayGood
Getting help from London Borough of Barking and Dagenham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barking and Dagenham
- Ask for a care needs assessment
- Phone: 020 8227 2915
- Support for carers
- Paying for care: London Borough of Barking and Dagenham
Checked on the council's website, November 2026.
Common questions
- Does Yewtree Avenue provide nursing care?
- The Care Quality Commission's register does not list nursing care for Yewtree Avenue.
- When was Yewtree Avenue last inspected?
- The Care Quality Commission's latest rating for Yewtree Avenue was published on 25 March 2023.
- Who runs Yewtree Avenue?
- Yewtree Avenue is run by Blueboard Care Services Ltd.
- What is Yewtree Avenue's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 25 March 2023.