All About U Care Services Ltd

Since our last inspection, new quality checks had been put in place. They were practical and supported safe care. However, quality checks and training programmes remained limited to the needs of the person being supported.

There was room to improve written risk assessments and care planning. However, we found minimal impact as the person received support from a small staff team who knew their needs well.

Communication across the service was effective and open, with good involvement with the person's relative and external professionals.

There were enough staff to meet the person's needs. Staff knew how to support the person from the risk of abuse. The registered manager and staff supported the person and their family to manage risk. The person received their medicines as prescribed. Staff supported the person to minimise the risk of infection.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic.

Right Support: The person was supported by staff to have a fulfilling and meaningful everyday life.

Right Care: Staff members knew the person well and communicated with them in a kind and compassionate manner.

Right Culture: The whole service focused on the wellbeing of the person being supported.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk.