Zanta Healthcare
- Home care
- Registered since 2014
- Birmingham, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
123 of 162
rated home care services in Birmingham are rated Good, like this one.
Zanta Healthcare: inspection record
Rated Good in July 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Walfinch Sutton Coldfield Not yet rated, less than 0.1 miles away
- G Embec Care Limited Good, 0.1 miles away
- G Nexus Care Services Good, 1.3 miles away
- – Breathe Care Services ltd Not yet rated, 1.9 miles away
- – British Elderly Care Birmingham Not yet rated, 2 miles away
About the service
From the Care Quality Commission's inspection report published 2 July 2022. Quoted under the Open Government Licence.
Zanta Healthcare is a domiciliary care agency providing personal care to 43 people aged 65 and over at the time of the inspection.
Read the rest of CQC's summary
The service also provides a supported living service, providing personal care for 11 people at the time of the inspection. The service provides support to people with mental health needs.
What inspectors found
There were systems in place to monitor the quality and safety of the service, however, small improvements were needed in some areas. Accidents and incidents were recorded, investigated and action taken where necessary. However, the records had not been analysed to identify themes or trends and to prevent the reoccurrence of similar incidents.
Read the rest of CQC's summary
People's support needs were outlined in their care records and risks to people had been clearly defined.
Infection prevention and control practices were safe, and the registered manager carried out regularly checks on staff and audits.
People were supported by a consistent staff team, who knew them well. Staff received training and knew how to recognise the signs of abuse and how to escalate concerns. Peoples medicines were managed safely. Staff had been recruited safely.
The service worked with other professionals when needed to ensure people received support tailored to their needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Martha Mhonyera
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 2 July 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Zanta Healthcare Limited
- Ownership type
- Organisation
- Companies House number
- 08035795 (opens Companies House)
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Zanta Healthcare provide nursing care?
- The Care Quality Commission's register does not list nursing care for Zanta Healthcare.
- When was Zanta Healthcare last inspected?
- The Care Quality Commission's latest rating for Zanta Healthcare was published on 2 July 2022.
- Who runs Zanta Healthcare?
- Zanta Healthcare is run by Zanta Healthcare Limited.
- What is Zanta Healthcare's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 July 2022.
Contact
- Phone
- 01384 913223
- Address
- 46-48 Mere Green Road, Sutton Coldfield, B75 5BT Map (opens Google Maps)
Compare nearby
- – Walfinch Sutton Coldfield Not yet rated, less than 0.1 miles away
- G Embec Care Limited Good, 0.1 miles away
- G Nexus Care Services Good, 1.3 miles away
- – Breathe Care Services ltd Not yet rated, 1.9 miles away
- – British Elderly Care Birmingham Not yet rated, 2 miles away