Embec Care Limited
- Home care
- Dementia care
- Registered since 2013
- Birmingham, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
123 of 162
rated home care services in Birmingham are rated Good, like this one.
Embec Care Limited: inspection record
Rated Good in July 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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- – Breathe Care Services ltd Not yet rated, 2 miles away
- – British Elderly Care Birmingham Not yet rated, 2 miles away
About the service
From the Care Quality Commission's inspection report published 16 July 2019. Quoted under the Open Government Licence.
Embec Care Limited provides personal care to people living in their own homes. Support is provided to older people, younger people, people with mental health conditions, people living with dementia, people with sensory impairments, people with physical disabilities sand people with mental health problems. CQC regulates the personal care provided. At the time of our inspection visit 17 people were in receipt of personal care.
What inspectors found
People felt safe with their care workers and they remained living in their own homes in line with their wishes. Procedures were in place to protect people from harm and staff understood the risks associated with people's care to keep them safe. Staff were recruited safely, and enough staff were employed to ensure people received all their care calls, from familiar staff at the times agreed.
Read the rest of CQC's summary
People and relatives had confidence in the ability of staff to deliver care effectively. People received personalised care from staff who knew them well. People were happy with the way staff supported them to take their medicines. People were supported to make and attend health appointments when needed.
Strong emphasis was placed upon continually developing the safety of the service and learn lessons if things went wrong. However, changes within the service had not been communicated to us as required. Effective systems continually monitored and evaluated the quality and safety of the service provided.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People's needs had been assessed before they started using the service and people and those closest to them were involved in planning and agreeing to their care. Care plans contained detailed information to help staff provide personalised care.
People's nutritional needs were met, and the management team and staff worked in partnership with health and social care professionals to ensure people received effective care. People were encouraged to remain independent. People's care and support was provided in a dignified way by respectful staff.
Systems were in place to manage and respond to complaints. People and relatives spoke positively about how the service was run. Staff enjoyed their jobs and the registered manager was proud of the service provided.
Questions to ask the service
- Well-led was rated Requires improvement on 16 July 2019. Ask about changes in management and what has changed since the report.
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Rebecca Jackson
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 16 July 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Embec Care Limited
- Ownership type
- Organisation
- Companies House number
- 06867096 (opens Companies House)
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Embec Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Embec Care Limited.
- When was Embec Care Limited last inspected?
- The Care Quality Commission's latest rating for Embec Care Limited was published on 16 July 2019.
- Who runs Embec Care Limited?
- Embec Care Limited is run by Embec Care Limited.
- What is Embec Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 July 2019.
Contact
- Phone
- 0121 308 1700
- Address
- 69 Mere Green Road, Sutton Coldfield, B75 5BY Map (opens Google Maps)
Compare nearby
- – Walfinch Sutton Coldfield Not yet rated, 0.1 miles away
- G Zanta Healthcare Good, 0.1 miles away
- G Nexus Care Services Good, 1.3 miles away
- – Breathe Care Services ltd Not yet rated, 2 miles away
- – British Elderly Care Birmingham Not yet rated, 2 miles away