The Care and Support Group West Yorkshire
- Home care
- Dementia care
- Registered since 2023
- Halifax, Calderdale, Yorkshire and the Humber
Requires improvement
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
At a glance
3 ratings
Its last inspection improved it from Inadequate to Requires improvement.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
4 of 36
rated home care services in Calderdale are rated Requires improvement, like this one.
The Care and Support Group West Yorkshire: inspection record
Rated Requires improvement in February 2022, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Helping Hands Halifax (Good, 0.2 miles away) and Princess Buildings (Good, 0.3 miles away).
Nearest home care services:
- G Helping Hands Halifax Good, 0.2 miles away
- G Princess Buildings Good, 0.3 miles away
- G Angelcare UK Limited Good, 0.3 miles away
- G Synchronised Care (Birmingham) Good, 0.4 miles away
- G Vivid Community Care Ltd Good, 0.4 miles away
Questions to ask the service
- Safe was rated Requires improvement on 15 February 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 15 February 2022. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
Registration details
- Registered manager
- Kirsteen Loveland
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- The Care and Support Group LtdBrand: My Homecare
- Ownership type
- Organisation
- Companies House number
- 08965397 (opens Companies House)
The Care and Support Group Ltd runs 5 services in England, 2 of them in Yorkshire and the Humber. 3 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by The Care and Support Group Ltd
- G The Care and Support Group County Durham Good. Home care, County Durham, North East
- G The Care and Support Group North Yorkshire Good. Home care, North Yorkshire
- G The Care and Support Group Tyneside Good. Home care, Newcastle upon Tyne, North East
- – The Care and Support Group Wearside Not yet rated. Home care, Sunderland, North East
Getting help from Calderdale Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Calderdale Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 01422 393000, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Calderdale Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does The Care and Support Group West Yorkshire provide nursing care?
- The Care Quality Commission's register does not list nursing care for The Care and Support Group West Yorkshire.
- When was The Care and Support Group West Yorkshire last inspected?
- The Care Quality Commission's latest rating for The Care and Support Group West Yorkshire was published on 15 February 2022.
- Who runs The Care and Support Group West Yorkshire?
- The Care and Support Group West Yorkshire is run by The Care and Support Group Ltd. It runs 5 services in England, 2 of them in Yorkshire and the Humber.
- What is The Care and Support Group West Yorkshire's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 15 February 2022.
Contact
- Phone
- 01422 303663
- Address
- Suite 1 Causey Hall, Dispensary Walk, Halifax, HX1 1QR Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Helping Hands Halifax (Good, 0.2 miles away) and Princess Buildings (Good, 0.3 miles away).
Nearest home care services:
- G Helping Hands Halifax Good, 0.2 miles away
- G Princess Buildings Good, 0.3 miles away
- G Angelcare UK Limited Good, 0.3 miles away
- G Synchronised Care (Birmingham) Good, 0.4 miles away
- G Vivid Community Care Ltd Good, 0.4 miles away