Fountain Care Services Ltd
Home care, Havering
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Fountain Care Services Ltd: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
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Ratings published by the Care Quality Commission.
Rated Good in January 2026.
The latest rating was published 9 months ago.
What inspectors found
From the Care Quality Commission's assessment published 12 January 2026 (assessment visit 9 December 2025). Quoted under the Open Government Licence.
We carried out our assessment of this service between 15 December to 17 December 2025. Fountains Care Services Ltd provides care to people living in their own home. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is to help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social provided. At the time of the assessment there was one person receiving personal care.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
Read the full summary
At the time of the inspection, the location did not provide care or support for anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.
This was a planned assessment of all quality statements under the key questions of safe, effective, caring, responsive and well-led.This service registered with us on 15 April 2024, and this was their first assessment. The service has been rated good following this assessment.
There were systems in place to safeguard people from abuse. Risks to people were assessed and monitored. Staff were provided with personal protective equipment (PPE) to protect people from the risk of cross infection.
People's needs were assessed before they began using the service so the provider knew they could meet their needs. Staff received an induction and trainings before starting work, so they knew what to do when they started working with people.
Systems to monitor the quality and safety of the service were in place. Staff reported having a positive relationship with the provider and felt communication was effective.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | CEME Campus, Marsh Way, Rainham, RM13 8EU |
|---|---|
| Neighbourhood | Rainham, Havering |
| Phone | 07764 944545 |
| Registered manager | Esther Akinpelu |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Fountain Care Services Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 14656071 (opens Companies House) |
Nearest alternatives
- G BK SOCIAL CARE Home care, less than 0.1 miles awayGood
- G Blossom High Home care, less than 0.1 miles awayGood
- G Bluelight Healthcare Recruitment Limited Home care, less than 0.1 miles awayGood
- G Brand Healthcare Home care, less than 0.1 miles awayGood
- G Daytime Homecare Limited Home care, less than 0.1 miles awayGood
Getting help from London Borough of Havering
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Havering
- Ask for a care needs assessment
- Phone: 01708 432000, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01708 433999
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Havering
Checked on the council's website, November 2026.
Common questions
- Does Fountain Care Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Fountain Care Services Ltd.
- When was Fountain Care Services Ltd last inspected?
- The Care Quality Commission's latest rating for Fountain Care Services Ltd was published on 12 January 2026.
- Who runs Fountain Care Services Ltd?
- Fountain Care Services Ltd is run by Fountain Care Services Ltd.
- What is Fountain Care Services Ltd's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.