Human Support Group - Carter House
- Home care
- Dementia care
- Registered since 2024
- St Helens, North West
Good
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
28 of 31
rated home care services in St Helens are rated Good, like this one.
Human Support Group - Carter House: inspection record
Rated Good in September 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Browns Short Break Respite Limited Good, 0.6 miles away
- G St. Helens Supported Living Service Good, 1 mile away
- G Haydock Community Care Good, 1.2 miles away
- G ICARE SOLUTIONS MERSEYSIDE LTD Good, 1.3 miles away
- – St. Helens Merseyside Not yet rated, 1.3 miles away
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Danielle Hudson
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- The Human Support Group LimitedBrand: City and County Healthcare Group
- Ownership type
- Organisation
- Companies House number
- 03513906 (opens Companies House)
The Human Support Group Limited runs 20 services in England, 8 of them in the North West. 15 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 4 have no rating yet.
Other services run by The Human Support Group Limited
- G Human Support Group - Rotherham Good. Home care, Rotherham, Yorkshire and the Humber
- G Human Support Group - Smithy Croft Good. Home care, Stockport
- G Human Support Group Limited - Appleton Lodge Good. Home care, County Durham, North East
- G Human Support Group Limited - Doncaster Good. Home care, Doncaster, Yorkshire and the Humber
Getting help from St Helens Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at St Helens Borough Council
- Ask for a care needs assessment
- Phone: 01744 676767, every day 8am to 10pm
- Support for carers
- Paying for care: St Helens Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Human Support Group - Carter House provide nursing care?
- The Care Quality Commission's register does not list nursing care for Human Support Group - Carter House.
- When was Human Support Group - Carter House last inspected?
- The Care Quality Commission's latest rating for Human Support Group - Carter House was published on 13 September 2019.
- Who runs Human Support Group - Carter House?
- Human Support Group - Carter House is run by The Human Support Group Limited. It runs 20 services in England, 8 of them in the North West.
- What is Human Support Group - Carter House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 September 2019.
Contact
- Phone
- 01744 881670
- Address
- Berwyn Grove, Parr, St. Helens, WA9 2AR Map (opens Google Maps)
Compare nearby
- G Browns Short Break Respite Limited Good, 0.6 miles away
- G St. Helens Supported Living Service Good, 1 mile away
- G Haydock Community Care Good, 1.2 miles away
- G ICARE SOLUTIONS MERSEYSIDE LTD Good, 1.3 miles away
- – St. Helens Merseyside Not yet rated, 1.3 miles away