J.C.Michael Groups Ltd Southend
- Home care
- Dementia care
- Registered since 2024
- Central Southend-on-Sea, Southend-on-Sea, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 months
since the latest rating was published.
33 of 40
rated home care services in Southend-on-Sea are rated Good, like this one.
J.C.Michael Groups Ltd Southend: inspection record
Rated Good in June 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G SPDNS Nurse Care Community Interest Company (CIC) Good, less than 0.1 miles away
- – The Care Company Essex Ltd Not yet rated, 0.1 miles away
- O Doris Jones Limited Outstanding, 0.1 miles away
- – Seven Day Care Not yet rated, 0.1 miles away
- – Teebollz Consulting Not yet rated, 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 17 June 2026 (assessment visit 29 May 2026). Quoted under the Open Government Licence.
Date of inspection 4 June to 10 June 2026.
J.C.Michael Groups Ltd Southend provides personal and nursing care to people who require support in their own homes. This service is a domiciliary care agency. At the time of inspection 25 people were being supported by the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
This was the first inspection of the service, and we carried out a comprehensive inspection. A short period of notice was given before the inspection to ensure the registered manager would be available in the office.
People received care that was person centred to their needs. There was a consistent team of staff who had received the appropriate training to support people. The appropriate employment checks were in place to ensure staff were suitable to work with vulnerable people. The registered manager provided supervision of staff and checked their competencies to fulfil their role.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager had good oversight of the service and the quality assurance systems in place supported this. Complaints were responded to quickly and full safeguarding investigation completed when indicated. Reviews were regularly completed and feedback obtained from people being supported.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated Good. This meant people were safe and protected from avoidable harm. -
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care. -
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated Good. This meant people’s needs were met through good organisation and delivery. -
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Linda Ellis
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- J.C.Michael Groups Ltd
- Ownership type
- Organisation
- Companies House number
- 05571458 (opens Companies House)
J.C.Michael Groups Ltd runs 10 services in England, 2 of them in the East of England. 8 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by J.C.Michael Groups Ltd
- G J.C Michael Groups Ltd Bexley Good. Home care, Bexley, London
- G J.C.Michael Groups Ltd Basildon Good. Home care, Essex
- G J.C.Michael Groups Ltd Brent Good. Home care, Brent, London
- G J.C.Michael Groups Ltd Croydon Good. Home care, Croydon, London
Getting help from Southend-on-Sea City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southend-on-Sea City Council
- Ask for a care needs assessment
- Phone: 01702 215008 (choose option 5, then option 1)
- Support for carers
- Paying for care: Southend-on-Sea City Council
Checked on the council's website, November 2026.
Common questions
- Does J.C.Michael Groups Ltd Southend provide nursing care?
- The Care Quality Commission's register does not list nursing care for J.C.Michael Groups Ltd Southend.
- When was J.C.Michael Groups Ltd Southend last inspected?
- The Care Quality Commission's latest rating for J.C.Michael Groups Ltd Southend was published on 17 June 2026.
- Who runs J.C.Michael Groups Ltd Southend?
- J.C.Michael Groups Ltd Southend is run by J.C.Michael Groups Ltd. It runs 10 services in England, 2 of them in the East of England.
- What is J.C.Michael Groups Ltd Southend's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 June 2026.
Contact
- Phone
- 020 3551 1357
- Address
- 479 London Road, Westcliff-on-sea, SS0 9LG Map (opens Google Maps)
Compare nearby
- G SPDNS Nurse Care Community Interest Company (CIC) Good, less than 0.1 miles away
- – The Care Company Essex Ltd Not yet rated, 0.1 miles away
- O Doris Jones Limited Outstanding, 0.1 miles away
- – Seven Day Care Not yet rated, 0.1 miles away
- – Teebollz Consulting Not yet rated, 0.1 miles away