Abi-support Ltd
- Home care
- Dementia care
- Registered since 2024
- Didcot, Oxfordshire, South East
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
9 months
since the latest rating was published.
89%
of rated home care services in Oxfordshire are Good or Outstanding (87% across the South East, 88% across England).
Abi-support Ltd: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: HF Trust Oxfordshire (Good, less than 0.1 miles away) and Kingwood Care and Support (Good, less than 0.1 miles away).
Nearest home care services:
- G HF Trust Oxfordshire Good, less than 0.1 miles away
- G Kingwood Care and Support Good, less than 0.1 miles away
- – Eniro Care Ltd No overall rating, 0.6 miles away
- G Vine Living Good, 0.7 miles away
- – Didcot Home Care Office Not yet rated, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 14 January 2026 (assessment visit 27 October 2025). Quoted under the Open Government Licence.
Date of Assessment: 04 November 2025 to 27 November 2025.
Abi-Support LTD is a domiciliary care agency which provides personal care to people in their own homes, including people living with dementia, people with sensory impairment, and people with physical disabilities. The service was also registered to provide supported living. The service was not providing this support at the time of our inspection, therefore we did not assess it.
- Safe No rating
- Effective No rating
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
At the time of our inspection, 63 people were receiving support with personal care.
An assessment has been undertaken of a specialist service that is registered for use by autistic people or people with a learning disability. We assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.
The provider was in breach of the legal regulation relating to safe care and treatment, and good governance.
Care planning documentation did not always contain up to date relevant information. People’s documentation was not always updated following changes to their needs and support. Risk assessments were not always in place, and risk mitigations were not always relevant to the person. Staff we spoke with understood people and their needs well, and escalated concerns appropriately.
Medicines were not always safely managed. Medicine records were not always in place such as medication administration records, and records evidenced people did not always receive medication according to their prescriptions.
Staff received safeguarding training and understood their roles in protecting people from the risk of abuse or avoidable harm. The provider raised safeguarding’s and concerns about people’s needs effectively. They worked with other relevant agencies to investigate and take action where required to keep people safe.
The service carried out governance checks and documented their intended actions. However, there was limited oversight and monitoring of actions to improve the service. Checks carried out had not identify the concerns we found during inspection.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
The provider was previously registered at a different address. The rating at the previous address was good. At this assessment the rating had changed to Requires Improvement.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to people’s safe care and treatment.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
The provider was previously registered at a different address. The rating at the previous address was good.
At this assessment the rating had changed to Requires Improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
The service was in breach of legal regulation in relation to people’s safe care and treatment.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
The provider was previously registered at a different address. The rating at the previous address was good.
At this assessment the rating had remained Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
The provider was previously registered at a different address. The rating at the previous address was good.
At this assessment the rating had remained Good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
The provider was previously registered at a different address. The rating at the previous address was good.
At this assessment the rating had changed to Requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to the governance at the service.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Margaret Abioke
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Abi-Support Ltd
- Ownership type
- Organisation
- Companies House number
- 12386623 (opens Companies House)
Getting help from Oxfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Oxfordshire County Council
- Ask for a care needs assessment
- Phone: 01865 519800, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Oxfordshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Abi-support Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Abi-support Ltd.
- When was Abi-support Ltd last inspected?
- The Care Quality Commission's latest rating for Abi-support Ltd was published on 14 January 2026.
- Who runs Abi-support Ltd?
- Abi-support Ltd is run by Abi-Support Ltd.
- What is Abi-support Ltd's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 07837 626557
- Address
- 129 Broadway, Didcot, OX11 8XD Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: HF Trust Oxfordshire (Good, less than 0.1 miles away) and Kingwood Care and Support (Good, less than 0.1 miles away).
Nearest home care services:
- G HF Trust Oxfordshire Good, less than 0.1 miles away
- G Kingwood Care and Support Good, less than 0.1 miles away
- – Eniro Care Ltd No overall rating, 0.6 miles away
- G Vine Living Good, 0.7 miles away
- – Didcot Home Care Office Not yet rated, 0.9 miles away