Salisbury Support Services
- Home care
- Registered since 2015
- Westhampnett, West Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
125 of 138
rated home care services in West Sussex are rated Good, like this one.
Salisbury Support Services: inspection record
Rated Good in March 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Bluebird Care (Chichester) Good, 1 mile away
- G Right at Home Chichester & Bognor Regis Good, 1.4 miles away
- – Third Hand Care (West Sussex) Not yet rated, 1.4 miles away
- – Tilton & Thomas Care Ltd T/A Prestige Nursing & Care Chichester Not yet rated, 1.4 miles away
- G London Care (Leaholme) Good, 1.6 miles away
About the service
From the Care Quality Commission's inspection report published 2 March 2023. Quoted under the Open Government Licence.
Salisbury Support Services is a supported living service. The service supported people with a learning disability and autistic people. At the time of the inspection 8 people were receiving the regulated activity of personal care. Support was provided across 3 supported living schemes. Staff were available in each scheme 24 hours a day.
What inspectors found
Right Support: The model of care was not always in line with nationally recognised standards for supported living. We have made recommendations to the provider about this.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People told us the support they received enabled them to make choices about how to live their lives. Staff focused on each person's strengths to enable people to lead fulfilling and meaningful lives.
Right Care: People told us they received kind and compassionate care that supported their needs and aspirations. Care was personalised and responsive. People were treated with dignity and respect by kind and caring staff who understood their individual needs, choices and preferences well.
Right Culture: The ethos, values, attitudes and behaviours of leaders and care staff ensured people using services lead confident, inclusive and empowered lives. There was a flexible approach to risk management which promoted people's independence and provided opportunities for new experiences. There was a strong commitment to ensuring the service was inclusive and people had the opportunity to gain employment, learn new skills and develop friendships and community connections.
Questions to ask the service
- Well-led was rated Requires improvement on 2 March 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 2 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 06513779 (opens Companies House)
Getting help from West Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Sussex County Council
- Ask for a care needs assessment
- Phone: 01243 642121, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Salisbury Support Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Salisbury Support Services.
- When was Salisbury Support Services last inspected?
- The Care Quality Commission's latest rating for Salisbury Support Services was published on 2 March 2023.
- Who runs Salisbury Support Services?
- Salisbury Support Services is run by Salisbury Support Services Limited.
- What is Salisbury Support Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 March 2023.
Contact
- Phone
- 01243 870962
- Address
- Willow Barn, Abelands House, Merston, Chichester, PO20 1DY Map (opens Google Maps)
Compare nearby
- G Bluebird Care (Chichester) Good, 1 mile away
- G Right at Home Chichester & Bognor Regis Good, 1.4 miles away
- – Third Hand Care (West Sussex) Not yet rated, 1.4 miles away
- – Tilton & Thomas Care Ltd T/A Prestige Nursing & Care Chichester Not yet rated, 1.4 miles away
- G London Care (Leaholme) Good, 1.6 miles away