Wurel House
- Home care
- Registered since 2015
- Sittingbourne, Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
19 months
since the latest rating was published.
165 of 212
rated home care services in Kent are rated Good, like this one.
Wurel House: inspection record
Rated Good in March 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Lagracious Healthcare Limited Not yet rated, 0.5 miles away
- – March Services Care-Kent Not yet rated, 0.5 miles away
- G Care2Victory Services Ltd Good, 0.5 miles away
- G Oaks Care Holdings LTD Good, 0.6 miles away
- – Angel + Homecare LTD Not yet rated, 0.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 26 March 2025 (assessment visit 11 December 2024). Quoted under the Open Government Licence.
An assessment has been undertaken of a specialist service that is registered for use by autistic people or people with a learning disability. At the time of the inspection, the service was not used by anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group. At the time of the inspection the service was providing personal care to older people and people living with dementia. Date of assessment: 5 February to 13 February 2025. We found 1 breach of the regulations in good governance. However, the service was no longer in breach of the regulations relating to safe care and treatment.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
Improvements were still needed to the quality assurance processes to ensure information provided to staff was sufficiently detailed and staff were keeping appropriate records. However, the care staff provided was safe and staff knew people well. Staff had undertaken the training they needed to support people and were safely recruited. Staff knew how to report incidents and safeguarding concerns and were confident action would be taken if concerns arose. People and their relatives felt listened to and involved in their care. Staff understood the principles of the Mental Capacity Act 2005 and people were supported to make choices. Staff protected people’s privacy and dignity and promoted people’s independence. Staff were motivated in their role and were positive about the support they received from the provider. Staff told us they felt valued and respected in their role and were listened to if they raised concerns. The provider and staff worked in partnership with other health and social care services to improve outcomes for people and people were referred to other services as needed.
We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm. The service was no longer in breach of the regulations relating to safe care and treatment.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant the management and leadership was inconsistent. Leaders did not always support the delivery of high-quality, person-centred care.
The service was in continued breach of legal regulation in relation to good governance. We have asked the provider for an action plan in response to the concerns found at this assessment.
Questions to ask the service
- Well-led was rated Requires improvement on 26 March 2025. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 13 April 2023. Latest assessment published 26 March 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- David Adeolu Adekola
- Ownership type
- Individual
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Wurel House provide nursing care?
- The Care Quality Commission's register does not list nursing care for Wurel House.
- When was Wurel House last inspected?
- The Care Quality Commission's latest rating for Wurel House was published on 26 March 2025.
- Who runs Wurel House?
- Wurel House is run by David Adeolu Adekola.
- What is Wurel House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 March 2025.
Contact
- Phone
- 07879 648163
- Address
- 135 London Road, Sittingbourne, ME10 1NR Map (opens Google Maps)
Compare nearby
- – Lagracious Healthcare Limited Not yet rated, 0.5 miles away
- – March Services Care-Kent Not yet rated, 0.5 miles away
- G Care2Victory Services Ltd Good, 0.5 miles away
- G Oaks Care Holdings LTD Good, 0.6 miles away
- – Angel + Homecare LTD Not yet rated, 0.6 miles away